Production Support

job summary:

The APS&E Production Services team is responsible for providing end-to-end client facing business aligned infrastructure engagements, design, plan, build, delivery operations and data management support.

This position is expected to deliver above and beyond services to our internal customers to facilitate business continuity with a meet or exceed SLAs.

This includes monitoring, incident response, problem engagement during triage, service restoral, identification of root cause, and facilitation and co-ordination for a permanent fix - in accordance with agreed best practices.

location: Charlotte, North Carolina

job type: Solutions

salary: $28.52 - 38.52 per hour

work hours:

education: Bachelors

responsibilities:

CISSP or other equivalent Information Security domain certificates will be added value

A cybersecurity pro to safeguard systems in the fast-moving FinTech world

qualifications:

5+ years of Cybersecurity Production Support / Security Operations experience

Strong experience supporting critical production environments

Expertise in incident management, problem management, change/release management and root cause analysis

Experience working in 24x7 operational environments

skills:

Ansible,BladeLogic,cloud experience,network technologies,IT Security,Cybersecurity,Security Operations,cyber security,Information Security,data management,databases,DevOps tools,DevOps,Dynatrace,GitHub,IAM,identity and Access Management,Access management,threat detection,Atlassian JIRA,Jenkins,Linux,Windows OS,OpenShift,Oracle,Oracle DB,RedHat Linux,release management,SQL queries,SQL,SIEM,Splunk,Unix Scripting,Authentication,PowerShell,Attention to detail,Coordinate,strong work ethics,Ability to lead,work under pressure,Passionate,troubleshooting skills,Problem-solving,great team player,24x7,administration,audit requirements,automation,business continuity,cyber resilience,CISSP,corrective action,dashboards,FinTech,cybersecurity frameworks,ITSM,ITIL framework,incident management,problem management,incident reviews,incident response,cybersecurity incidents,ITIL,infrastructure,financial services,Production Support,root cause analysis,security policies,triage

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.