Service Manager

Overview

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Responsibilities

• Managing projects, customers and accounts.

• Planning and budget projects direct field employees

• Effectively using RFIS; understanding and defending the scope of work.

• Walk job sites

• Planning and maintaining manpower forecasts in relation to budget and schedule.

• Develop scope

• Estimate and develop proposals,

• Assist customers in designs and implementation of products

• Business development

• Monitoring collections

Qualifications

• Applicants selected must have one of the following :

• High School Diploma/GED with 10+ years of experience

• Associate's Degree with 8+ years of experience

• Bachelor's Degree with 5+ years of experience

• Minimum 5 years experience in the MEP trades handling permitting and licensing for multiple regulatory regions.

• Experience in professional writing, editing, and document production required.

• Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.

• Accuracy and attention to detail.

• Ability to work independently and resolve practical problems.

• Must be an effective communicator with excellent written and oral communication skills.

• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.

• Must have strong multitasking skills.

• Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.

• Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

Additional Information

• Travel: Travel 75% is required to meet with regulatory agencies, attend industry events, or conduct on-site compliance audits.

We offer an excellent benefits package including:

• A competitive salary

• Medical, dental, vision, life, and disability insurance

• Paid time off

• Tuition reimbursement

• 401k Retirement Plan

• Military Reserve pay offset

• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.

Pay Range

USD $104,080.00 - USD $142,000.00 /Yr.