Field Service Technician I

Field Service Technician I Hourly Range: $18.00 to $20.00 depending on experience. Summary Driven by purposeful work, you will traverse the Charlotte, NC area and be the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game‑changing solutions for their print management needs. As the Field Service Technician, you will make a positive impact on the business and our customers by maintaining, servicing, and repairing office equipment throughout the territory. Your core focus will be to provide on‑site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. Success in this role will build cross‑functional expertise and business acumen, opening doors for future career growth at Toshiba. What you’ll do Provide printer and copier maintenance, service, and repairs to customers Deliver product training efficiently and effectively Diagnose equipment issues and carry out installations and upgrades Make modifications, remove old units, and retrofit existing hardware Complete field calls according to priority while practicing effective time management Continuously enhance your technical skills for field assignments Rebuild components at the shop Qualifications High School Diploma or GED A minimum of one year of experience in one or more of the following: Technical repair, service & installation of copier/office equipment (Preferred) Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment Technical service, repair or support of comparable products Advanced education or certification or internships in respective areas can be used to meet experience requirement Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business Benefits Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre‑tax spending accounts 401(k) plan Pet Insurance Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email View email address on click.appcast.io to request an accommodation. #J-18808-Ljbffr