Java Application Support Analyst/Developer IV

Role: Java Application Support Analyst/Developer IV

Location: Local to Gastonia North Carolina

Programmer Analyst you will play a critical role in supporting and enhancing Oracle Customer Care and Billing (CC&B) systems and related interfaces. This position provides technical expertise, application development, system maintenance, and project delivery support to ensure stable and efficient business operations. Working collaboratively with cross-functional teams, you will help drive technology solutions that improve customer experience and business outcomes.

Who You Are:

• University degree in Computer Science, Information Technology, or a related field, or a two-year technical diploma combined with relevant experience.
• Six (6) or more years of experience in IT application development, with strong expertise in Java development, Java Web Services, and enterprise application support.
• Advanced SQL development skills, including query optimization, and experience working with Oracle databases.
• Strong knowledge of XML, data integration concepts, Linux operating systems, scripting, and development tools such as Eclipse.
• Proven ability to analyze complex technical problems, develop effective solutions, and perform as a subject matter expert within your area of specialization.
• Demonstrated ability to build strong relationships, communicate effectively with technical and non-technical stakeholders, and establish a high level of customer trust.
• Oracle CC&B experience is considered a strong asset, along with experience in web technologies such as Java Server Pages (JSP).
• Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization, build trusted relationships, and influence stakeholders.
• Demonstrated customer focus with the ability to understand business needs, identify challenges, and deliver effective technology solutions that drive business value.
• Proven analytical, problem-solving, and decision-making skills, with the ability to evaluate complex issues, leverage multiple tools and approaches, and recommend practical solutions.
• Ability to work independently.