Support Center Engineer II- Malta
Fusco Personnel Inc
We are seeking a capable, personable technologist to serve as our Support Center Engineer II, delivering Tier 1, Tier 2, and some Tier 3 support to our managed services customers, remotely or on-site, so their teams always have the working technology they need. You'll be the person who can explain how a product works, answer questions about setup, configuration, upgrades, and everyday use, and use solid diagnostic techniques to track down the cause of a problem, recommend a fix, and escalate the truly complex issues when it's the right call. Professionalism and genuine day-to-day care for the customer are central to the job.
Vacancy posted 4 days ago
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