Hospice Clinical Liaison Coordinator-

Clinical Hospice Coordinator

Covering referrals for Trinity Health Oakland Hospital-Pontiac

Facilitates hospital-to-home transitions by coordinating referrals to hospice services, ensuring timely, effective patient placement. Serves as a key liaison between hospital staff, physicians, patients, and familiesproviding education on services, supporting discharge planning, and ensuring a smooth continuum of care. Contributes to relationship development within acute care settings and supports growth initiatives.

Minimum Qualifications

• Bachelor's degree or equivalent experience required
• Graduate of an approved clinical program; current state clinical license preferred
• Minimum 2 years of experience in acute care, healthcare sales/marketing, customer service, or related field
• Valid driver's license with reliable transportation
• Strong verbal and written communication skills
• Commitment to organizational mission, ethics, and compliance standards

Key Responsibilities

• Coordinate and manage hospital referrals, ensuring timely follow-up and service initiation
• Assess patient needs, develop care plans, and secure physician orders
• Educate healthcare teams, patients, and families on home care/hospice services
• Verify insurance coverage and communicate financial responsibilities
• Maintain accurate documentation and compliance with all regulations and policies
• Build and maintain relationships with hospital staff and referral sources
• Participate in quality improvement initiatives and support business development efforts

This role requires strong clinical judgment, relationship-building skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.