Marketing & Communications Associate

Job Description

Job Description

About LA’s BEST

LA’s BEST is a public/private partnership between the City of Los Angeles, the Los Angeles Unified School District (LAUSD), and the private sector, working together to provide safe, engaging, and enriching afterschool programming for elementary school students. Established 38 years ago, LA’s BEST serves children in neighborhoods with the greatest needs but the fewest resources, ensuring access to meaningful learning experiences beyond the school day.

Through this public-private partnership, LAUSD operates the program, the City of Los Angeles provides crucial public support, and the nonprofit entity advocates for funding and resources. This shared commitment allows LA’s BEST to provide high-quality enrichment activities that nurture academic growth, social-emotional well-being for students while also supporting working families across Los Angeles.

At LA’s BEST, we believe that diversity fuels innovation, creativity, and success. We are committed to fostering an inclusive workplace where every individual's unique perspectives, backgrounds, and experiences are valued and celebrated. As we continue to grow and evolve, we are dedicated to building a team that reflects the diversity of the communities we serve. We encourage applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socioeconomic backgrounds. Join us in our mission to create an environment where everyone feels empowered to thrive and contribute their best work. Your voice matters, and we invite you to bring your authentic self to our team.

Job Overview & Responsibilities

Reporting to the Director of Marketing & Communications, the Marketing & Communications Associate provides tactical, execution-level support for LA’s BEST’s marketing and communications efforts. Under the guidance of the Director of Marketing & Communications, this role supports content development, social media execution, website and e-communications updates, event coverage, and administrative coordination related to marketing and communication initiatives. The Marketing & Communications Associate works collaboratively with internal staff to help ensure timely, accurate, and consistent communications across platforms, while maintaining attention to detail and adherence to approved messaging. Core responsibilities include: 

Content Support & Asset Development (approximately 35%):

• Capture photographs and short videos at sites and events as directed.
• Support programmatic activities and coordination to create necessary collateral.
• Draft basic content such as social media captions, short blurbs, and internal drafts using provided guidance or templates.
• Organize digital assets (photos, videos, graphics) within approved platforms (e.g., Canva, shared drives).
• Support the preparation of donor-facing and stakeholder materials as assigned by the Director of Marketing & Communications.

Social Media Execution (approximately 30%):

• Schedule and post content to LA’s BEST’s social media platforms based on an approved marketing & communications calendar.
• Monitor comments and messages and flag items requiring response or escalation to the Director of Marketing & Communications.
• Assist with basic social media reporting and data compilation.
• Support paid social media efforts and campaigns by executing approved content and timelines.

Website & Communications Support (approximately 20%):

• Support routine website maintenance by posting approved content and updating photos as needed.
• Assist with formatting and distributing e-blasts or newsletters based on approved messaging.
• Support internal coordination related to marketing & communications requests.

Administrative & Project Support (approximately 15%):

• Track marketing & communications requests and deadlines.
• Support logistics for events or campaigns as assigned.
• Collaborate with other LA’s BEST staff on key initiatives or special projects as assigned.

Core Competencies

• Ability to maintain regular and consistent attendance.
• Strong attention to detail and follow-through.
• Ability to take direction and execute tasks accurately.
• Basic writing and editing skills.
• Comfort working with digital tools and platforms.
• Ability to manage multiple tasks with clear guidance.
• Professional communication (written and verbal) and collaboration skills.

Qualifications & Experience Requirements  

• Bachelor’s degree in communications, public relations, marketing, or a related field is preferred; relevant coursework is a plus.
• 1–3 years of relevant experience in communications, marketing, or a related support role; familiarity with nonprofit or public-sector environments a plus.
• Spanish language proficiency is preferred, but not required.
• Experience using social media platforms for organizational purposes.
• Experience with tools such as Canva, WordPress, Mailchimp, and Google Workspace preferred.

Compensation 

$25.81 per hour - $37.42 per hour; commensurate with experience.

Work Location

Currently, there is a hybrid work environment with three days per week required at the office in downtown Los Angeles (Tuesdays, Wednesdays, Thursdays). Occasional evening and weekend work is required throughout the year. Candidates must also be able to travel to school sites and meetings/events within L.A. County on a regular basis and have access to reliable and timely transportation. 

Company Benefits

LA’s BEST provides employer-paid medical, dental, & vision insurance for employees, life insurance, short-term and long-term disability coverage, 401(k) retirement plan with an employer match after six months of continuous employment, paid time off, and other benefits.

Equal Opportunity

LA’s BEST is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to age, race, religion, gender, sexual orientation, national origin, and disability or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request (LA’s BEST is pleased to provide such assistance, and no applicant will be penalized as a result of such a request). 

How to Apply

Please submit a resume and a cover letter with your application. Applications will be accepted on a rolling basis until the position is filled. Please note that incomplete applications will not be considered. We kindly ask that applicants do not contact employees of LA’s BEST directly regarding the status of their application.