Medical Records Specialist

Medical Records SpecialistLocation: Life at ST Francis Riverfront, Wilmington, DEStatus: Full TimeShift: Monday – Friday, 8 am to 4:30 pmIncentives: Day One BenefitsPosition Purpose: Manage and maintain electronic and hard copy medical records for the PACE Organization, ensuring compliance with regulations and company policies.Position Details: Position may require local travel to other local PACE clinics for training. Position is full time, onsite.What you will do:Provide administrative support to program committees and ensure staff understand and respect participant rights.Participate in surveys and assist in creating corrective action plans for departmental issues.Ensure confidentiality of all medical records.Fulfill medical record requests from the Enrollment department, PACE providers, nurses, and finance staff.Coordinate with PACE coders to obtain missing documentation.Maintain an updated list of fax numbers for healthcare providers, hospitals, and nursing facilities.Log all incoming and outgoing medical record requests.Request records securely via fax, including necessary authorizations.Upload and annotate received records in the EMR for easy access.Notify the Medical Director and Providers when records are received.Respond to internal requests for EMR records.Track all records sent out, including dates, recipient details, and contact information.Support additional projects as needed.Maintain an up-to-date contact list of healthcare providers and assist with administrative tasks as needed.Minimum Qualifications:High School Diploma/equivalent required.One (1) year of medical records experience required.Superior written/verbal communication skills.Must be customer focused and flexibility to adapt to ongoing change.Proficiency with Microsoft Office, electronic mail and calendaring systems.Ability and skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization in line with our mission, vision, and philosophy.Position may require 10% local travel.Position Highlights and Benefits:Comprehensive benefit including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.Access to daily pay and employee referral incentives.Supportive environment with a patient-centered focus.Opportunities for professional development.Ministry/Facility InformationLIFE at Saint Francis Riverfront, a part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.