Senior IT Systems Engineer

Senior IT Systems EngineerChicago, Illinois, United StatesAs a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end-to-end, from helpdesk and device management to cloud architecture and security compliance.This is a hands-on, in-person role at a company of 100+ and growing. We'll calibrate scope and seniority to your experience, with a clear path to expand responsibilities as we scale.Daily and Monthly ResponsibilitiesIT Operations & SupportRun internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk supportLead phishing training and security awareness programsServe as internal point of contact for IT vendor relationshipsSecurity & ComplianceAdminister and enforce access controls, IAM, sharing rules, and security policies across SaaS tools (Google Workspace and others)Think proactively about compliance frameworks and related controls, owning evidence collection, audit coordination, ongoing maintenance, access reviews, and policy documentationDevelop and maintain disaster response and business continuity plansCloud Infrastructure & ObservabilityDesign, deploy, and own cloud infrastructure across AWS and DigitalOcean, including VPCs, IAM, and networkingImplement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflowsOwn logging and observability strategy across infrastructure and applicationsSkills & Qualifications5+ years in a hybrid IT/infrastructure role at a small or mid-sized company, or an equivalent split between sysadmin/IT and DevOps/cloud engineeringStrong foundation in IT operations: device management, MDM platforms (Jamf, Kandji, Intune, or similar), endpoint protection, and tier-1/2 helpdesk supportExperience administering Google Workspace and other SaaS tools at the policy and access-control levelWorking knowledge of networking fundamentals: DNS, TCP/IP, firewalls, VPNsComfort owning the helpdesk function (this role includes hands-on support, not just architecture)Scripting proficiency in at least one of: Bash, Python, or similarStrongly PreferredHands-on experience with AWS (VPC, IAM, EC2, networking) is a plusWorking knowledge of Infrastructure as Code (Terraform or equivalent)Experience preparing for or maintaining compliance frameworks (SOC2, ISO 27001, HIPAA, or similar)Familiarity with vulnerability management programs and penetration testing coordinationFamiliarity with logging and observability stacks (Datadog, Grafana, CloudWatch, etc.)Active engagement with AI in your own work: track record of using AI coding tools (Copilot, Cursor, Claude Code, or similar) to accelerate IaC authoring and infrastructure automation, scaling infrastructure for AI workloads, evaluating AI-native DevOps tooling, and setting standards for responsible AI use across teamsNice to HavePrior experience as the sole or first IT/infrastructure hire at a startupIndustry certifications such as CompTIA A+, Network+, or Security+Cloud or security certifications such as AWS Solutions Architect, SysOps, Security Specialty, or CISSPHiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.