Sheriff's Service Assistant

Salary : $64,116.00 - $76,147.50 Annually
Location : San Rafael, CA
Job Type: Full Time, Regular
Job Number: 0700-25-09
Department: Marin County Sheriff's Office
Opening Date: 09/25/2025
Closing Date: Continuous
Vacancies: 1
Weekly Schedule: 37.5 hours
Equal Employment Opportunity (EEO): The County of Marin is an Equal Opportunity Employer. Persons of color, women, individuals with disabilities, veterans, and adults of all ages are strongly encouraged to apply.
Individuals with Disabilities: If you are a person with a disability and are unable to complete an online application or require an accommodation to participate in a recruitment, you must contact Human Resources at least five work days in advance of the testing step or interview. Please contact the Human Resources Staffing Division at View phone number on click.appcast.io (CRS DIAL 711) .


ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture on the Read on to find out more about this opportunity.
The Marin County Sheriff's Office: The Marin County Sheriff's Office is committed to partnering with our communities to provide leadership and excellence in public safety. We take pride in our department and work hard to provide a safe environment for our residents. The department is divided into three major bureaus; Administrative and Support Services, Detention Services, and Field Services in addition to operating the countywide Special Enforcement Unit. The responsibilities of the Sheriff's Office Bureaus include providing general law enforcement services in the unincorporated communities of Marin County, maintaining the county jail, providing security to the Superior Court, operating a countywide communications division, performing death investigations under the purview of the Coroner, operating a documentary services division consisting of records, warrants, civil units, and more. To learn more about the Sheriff's Office, visit our

ABOUT THE POSITION
The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely.

There is currently one (1) full-time Sheriff's Service Assistant vacancy in the Marin County Sheriff's Office.

ABOUT YOU
Our Highly Qualified Candidate: The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups.

QUALIFICATIONS

Knowledge of:

• Standard office administrative practices and procedures including computer applications and software related to the work of the department.
• Business mathematics and financial record keeping and report production.

Ability to:

• Understand and follow oral and written instructions; make decisions in routine procedural matters.
• Exercise good judgment while working within the guidelines of established policies and procedures.
• Enter data into and operate a computer terminal.
• Prepare and maintain accurate and concise records and reports.
• Communicate clearly and effectively with people of all ages and backgrounds.
• Work in a controlled security environment; work effectively with irate persons; recognize inappropriate and manipulative behavior.
• Maintain confidential information.
• Obtain, record, and provide accurate and detailed information by telephone or personal contact.
• Work under stress and in emergency situations.
• Receive and distribute cash, issue receipts and balance accounts.
• Establish and maintain effective working relationships with those encountered during performance of duties.

MINIMUM QUALIFICATIONS:
One (1) year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis.

IMPORTANT INFORMATION
If you have questions concerning this position announcement, please contact Linda Kline at View email address on click.appcast.io

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Open & Continuous Recruitment: This recruitment is Open and Continuous. Applicants are encouraged to submit completed applications as soon as possible. Candidates who possess the minimum qualifications for this position may be certified directly to the Sheriff's Office for a selection interview. The filing period for an Open and Continuous recruitment may be closed at any time.


Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons.

Drug Use Standards: No use of illegal drugs within the timelines described in the Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use.

Personal Appearance Standards - Tattoos: No tattoo or body art that is offensive, demeaning, or prejudicial to good order shall be visible. Examples of offensive tattoos include but are not limited to those that exhibit or advocate discrimination, those that exhibit gang, supremacist, or extremist group affiliation, and those that depict or promote drug use, sexually explicit acts, or other obscene material. Details of the full policy are described in the The appropriateness of tattoos as defined by the policy shall remain at the sole discretion of the Sheriff or designee.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at View phone number on click.appcast.io.
PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.


COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the


Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.


For specific questions regarding the employment process, please contact Human Resources at View phone number on click.appcast.io. For additional details about the benefits or retirement, please contact the Benefits Division at View phone number on click.appcast.io.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
01



QUALIFYING EDUCATION/EXPERIENCE: The minimum qualifications for the position are as follows: One (1) year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis.
Please describe how you are meeting the minimum requirements for the position. For education, please list your degree in the education section of the application. For experience, please provide us with a detailed description of your qualifying experience including duties and responsibilities, the name of the employer(s) where you gained this experience and the dates worked.
02


Do you possess one (1) year of experience in a customer service, public contact or office support position?

• Yes
• No

03


Do you have education and/or training in a field related to the position to substitute for the experience listed in the minimum qualifications?

• Yes
• No

04


Sheriff's Service Assistants are required to works shifts covering a 24 hour operation, including weekends, holidays and mandatory overtime. Are you available and willing to:

• Work in a locked, secure facility
• Work variable assigned shifts
• Work weekends and holidays
• Work overtime as required
• Comply with grooming standards and wear a uniform
• Work in constant and extreme noise levels, witness combative situations, hear profane language

• Yes
• No

05


I confirm that I have read the and understand the requirements as outlined.

• Yes

06


In accordance with the Prison Rape Elimination Act (PREA):I confirm that I have not engaged in any sexual contact with an inmate in a prison, jail, lockup community, confinement facility, juvenile facility, or other institution as defined in 42 U.S.C. 1997.

• Yes

07


I confirm that I have read the and understand the requirements as outlined.

• Yes

08



NARRATIVE QUESTIONS
Do you have previous experience as an employee or volunteer in a Sheriff's Office or other public safety organization? If yes, please describe your experience. If you do not possess this experience, please indicate N/A below.
09


Please describe any experience you have using word processing and/or database software. Please give the name of the software used and describe your proficiency by using the terms, "fair", "proficient", or "expert" (e.g. Microsoft Word - proficient). If you do not possess this experience, please indicate N/A below
10


Please list any coursework or training you have completed related to law enforcement or public safety. In your response, please list the coursework and training(s) completed, institution(s) attended, and the units, degree(s), and/or certification(s) awarded. If you do not possess this coursework or training, please indicate N/A below.
11


Please describe any work experience dealing successfully with representatives from law enforcement and other agencies as well as people who may be confrontational or restrained. In your response, please describe the methods used to ensure successful interactions and effective customer service. If you do not possess this experience, please indicate N/A below.
Required Question