Pediatric Medical Office Manager

Full job description MEDICAL OFFICE MANAGER Bright Future Pediatrics We are looking for a full‑time Office Manager to join our fast‑paced pediatric practice in Camden, DE. Responsibilities Manage work load, staff productivity, patient flow and adjust schedules to respond to both daily and seasonal demands; Function as problem solver who is able to prioritize and think creatively; Provide world‑class customer service; Maintain a strong team-oriented ‘can‑do’ attitude; Troubleshoot when there is a complaint and develop process improvements to prevent recurrences; Provide timely performance evaluations of the staff; Address performance issues on a timely basis using progressive discipline as needed. Screen and interview qualified candidates for open positions; On‑board and assign trainers to new hires. Provide increased supervision during the probationary period to ensure each required task is performed according to the procedures and the quality standards of the practice; Oversee and maintain office equipment and programs for uninterrupted function; Organize department meetings; Manage/conduct special projects and studies as directed by Practice Manager. Qualifications Over 3 years office management experience in the healthcare industry preferred; Strong interest in healthcare management as a career; Strong time‑management and people skills; Must be able to multitask and be flexible; Advanced computer skills, experience with online platforms and an aptitude to learn new software and systems; Proficiency in Microsoft Office products and experience with electronic health systems; Must pass background check, drug test, DiSC assessment, work history verification and reference check. Benefits Health, dental and vision insurance (BFP pays 50% of all premiums the first year of employment. Percentage increase with number of years employed) Simple IRA with employer match up to 3% of employee’s salary Paid Time Off (1st year 12 days of PTO which increases with number of years employed) 401(k) with employer match up to 3% of employee’s salary Benefit Conditions Waiting period may apply. Only full‑time employees eligible. Work Remotely No Job Type Full‑time Schedule 8 hour shift Monday to Friday Weekends as needed Work Location In person #J-18808-Ljbffr Dover