Front Desk Associate Luxury Salon

Job Description

Job Description

Chromatique Salon | Bellevue & Issaquah, WA

Do you love beauty, people, and fast-paced environments? Are you naturally organized, polished, and great under pressure?

Chromatique Salon is seeking a Front Desk Associate who understands that the front desk sets the tone for the entire client experience. This role is ideal for someone who enjoys creating warm, elevated experiences while keeping operations running smoothly behind the scenes.

This is an entry-level position with growth opportunities for high performers.

What You’ll Do

• Greet all clients warmly and professionally upon arrival
• Create a welcoming, luxury atmosphere throughout the salon
• Manage appointments and schedules using an online booking/POS system
• Confirm upcoming appointments via phone and email
• Handle phone calls and client inquiries with confidence and clarity
• Process cash and credit card transactions accurately
• Maintain accurate client records and billing information
• Receive and organize inventory deliveries
• Support daily salon operations and team needs
• Maintain salon cleanliness and presentation standards
• Manage salon laundry coordination and deliveries
• Communicate maintenance or facility needs to management
• Participate in team meetings and training sessions

Who We’re Looking For

• Organized, reliable, and detail-oriented
• Calm, professional, and positive in fast-paced situations
• Personable and comfortable interacting with clients
• Strong communication and time-management skills
• Able to multitask without losing composure
• Takes pride in appearance and professionalism
• Enjoys being part of a team and contributing to a positive culture

Qualifications

• Experience in a client-facing role (salon, hospitality, retail, or similar)
• Basic computer skills (Microsoft Office; POS systems a plus)
• Comfortable handling cash and credit card transactions
• Ability to learn quickly and take initiative

Salon or beauty industry experience is a plus but not required.

Physical Requirements

• Ability to stand, sit, and walk throughout the day
• Ability to lift and carry packages
• Ability to perform light cleaning tasks
• Frequent use of computer, phone, and POS system

Work Environment

• Indoor salon environment
• Moderate to high noise level

Why Chromatique

• Luxury salon brand with high standards and strong culture
• Supportive team environment
• Clear expectations and structured training
• Opportunity for advancement into leadership or operations roles

This role is best suited for someone who takes pride in excellence and wants more than “just a job.”

Apply today and become part of a team that elevates confidence, beauty, and experience—every single day.