Clerk Typist 2 - AAA

Clerk Typist 2

As a Clerk Typist 2 you will provide support to the Mature Worker program for the Luzerne County Area Agency on Aging and will be responsible for performing a wide-range of clerical duties. Specific tasks include preparing intake and onboarding packets, preparing timesheets, data entry, answering phones and other office duties. Travel within Luzerne and Wyoming counties may be required.

Essential Duties and Responsibilities

Prepare paperwork for program applicants and participants.

Prepare timesheets. Collect them at the end of each pay cycle and enter them in Excel and Diversified Payroll Systems.

Answering questions from participants via email and phone.

Electronically enter participants data.

File paperwork after data entry.

Maintain contact lists for participants and Host agencies.

Assist participants on finding resources to help them achieve their goals of finding employment.

Write and distribute email, correspondence memos, and letters.

Schedule appointments for intakes.

Attend outreach events to provide program information.

Attend any seminars, webinars, or workshops that are related to job duties or as required by the Pennsylvania Department of Aging.

Provide coverage to other agency clerical staff as needed.

As the need is presented, this position may require the performance of other related job duties.

Required Knowledge, Skills and Abilities

Computer knowledge and typing skills.

Proficient in Microsoft Suits specifically Outlook, Excel and Work.

Knowledge of English grammar, punctuation and spelling.

Knowledge of standard office procedures, practices, conduct and actions necessary in maintaining harmonious working relationships.

Ability to transfer information and present it in a modified form according to rules and procedures.

Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format.

Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules.

Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one digit whole number or decimal multipliers and divisors.

Minimum Qualifications

RECRUITMENT METHODS: Applicants must meet one (or more) of the following method(s) to be considered for this vacancy:

Seniority Promotion: Bidding employees within the designated seniority unit when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used:

Transfer

Voluntary Demotion

ELIGIBILITY -ALL CANDIDATE{S): 1.) Must meet the minimum experience and training (METS) required for the job. The METs for this position are:

Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or

Completion of a high school business curriculum which included at least one typing course; or

Any combination of equivalent experience and training.

2.) Be a resident of Pennsylvania.

3.) Be eligible for selection in accordance with merit system employment regulations.

SELECTION CRITERIA:

1.) Meet the minimum experience and training required for the job.

2.) Meritorious Service- defined as:

The absence of any discipline above the level of written reprimand during the 12 months preceding the closing date on the posting.

The last due overall regular or probationary performance evaluation was higher than unsatisfactory.

3.) Seniority - defined as: a minimum of six months in the next lower class(es) by the closing date of this posting 08/14/2026.

APPLICATION INSTRUCTIONS:

1.) Interested qualified applicants must submit all the requested materials as specified in the "How to Apply." Failure to comply with the above application requirements will eliminate you from consideration for this position.

2.) Additional information may be obtained by contacting:

Megan Stone

Human Services Division Head

View phone number on click.appcast.io

View email address on click.appcast.io

POSITION DETAILS:

Full-time

Permanent

Union

Hours: 8:00 AM to 4:00 PM (75 hours bi-weekly)

Location: 111 N. Pennsylvania Ave., Wilkes-Barre, PA 18702

HOW TO APPLY:

All CANDIDATES must apply and submit an application via:

LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER