Director of Operations

Location: On-Site (Indianapolis Headquarters) FLSA Status: Full-Time, Exempt About the role The primary function of the Director of Operations is to provide leadership and practical, hands-on support across PreBorn!’s operational functions, specifically in Administrative, Logistics and Facility Operations. The successful candidate will have demonstrated experience in leading operational compliance, process development, cross-functional project support and building/facility management. This role ensures that operational systems scale effectively as the ministry grows. Key Responsibilities 1. Operations Leadership + Hands-On Support Lead Operations teams while actively participating in solving day-to-day operational challenges. Support departments directly during workload spikes. Build repeatable systems and work alongside staff to implement them. Partner with IT, Software Development, and Reporting on operational readiness. 2. Facilities Oversight (Not Execution) Supervise the Building Manager. Approve facility budgets, vendor strategy, and improvement plans. Oversee compliance and building readiness reports. 3. Logistics Oversight + Participation Oversee logistics systems for shipments, equipment distribution, and purchasing. Participate hands-on when necessary. Build forecasting models for ministry-wide needs. 4. Administrative Operations Leadership Supervise the Office Manager Lead administrative support functions. Build workflows, SOPs, and templates. Step in during peak periods to ensure operational continuity. 5. Vendor & Contract Strategy + Support Lead contract negotiations and stewardship. Establish SLAs and vendor scorecards. Support escalation issues. 6. Operational Compliance Leadership + Oversight Develop and implement Safety Plans, Emergency Plans, and policy frameworks. Build compliance tools and documentation. Delegate execution to appropriate Ops staff. 7. Cross-Department Project Leadership Lead and participate in operational components of major initiatives. Coordinate timelines, risk logs, and implementation efforts. 8. Team Leadership Provide mentoring, accountability, and direction for Operations staff. Model operational excellence and pace. Build a spiritually grounded and service-oriented culture. Qualifications 5+ years of leadership in operations or multi-department oversight. Demonstrated success building scalable systems. Strong strategic and communication skills. Alignment with PreBorn!’s mission and Statement of Faith. Character Qualities Strategic, Critical Thinker Innovative Problem Solver Collaborative, Flexible and Adaptable Resourceful, Outcomes-based, and Solutions-oriented Forward-thinking #J-18808-Ljbffr