Mental Health Clinic Director

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

ELLIE HAS ARRIVED IN GLENS FALLS, NY!

We're excited to bring Ellie Mental Health to Glens Falls, NY, and we're looking for a passionate Clinical Director to help build our team.

Who we are looking for:
We are seeking a hands-on, high-energy, and compassionate leader with a vision and passion to fill the mental health gaps in our community.

As Clinical Director, you'll partner with us and co-lead this mission by:

• Building and running a successful practice, as measured by the quality and reach of care we provide
• Staying connected to patient care through a reasonable personal caseload set by you
• Building and cultivating a culture of purpose, authenticity, humor, compassion, creativity, acceptance, and determination
• Building and leading an incredible team of therapists

Position Overview:
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 8-12 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.

About Ellie:
Ellie Mental Health is a highly successful mental health multi-clinic organization. Ellie clinics are structured to remove many of the administrative struggles and obstacles that therapists face to ensure world-class mental health services focused on client relationships.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Reporting & Supervision 

• Clinic Director reports to local Owner 
• All clinic therapists report to Clinic Director. 

Responsibilities include:
Hiring, Training, and Staff Management 

• Oversee the hiring process for all therapists at their clinic. 
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed. 
• Assess ongoing development and training needs and conduct ongoing training as needed.
• Hold staff compassionately accountable for meeting performance expectations.
• Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.

  Supervision and Consultation

• Oversee peer consultation groups to ensure clinical excellence and align with best practices
• Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers. 
• Participate in Clinic Director Peer Consult Group. 
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care

• Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy 
• Utilize creativity in interventions to help clients achieve and exceed goals 
• Prepare and submit individual documentation for each session per company guidelines and protocol 
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Clinic Oversight

• Collaborate with business owner and Ellie Mental Health staff (as needed) to implement strategies for fiscal and clinical efficiency. 
• Monitor and manage clinic office schedules and office supplies. 
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders. 
• Serve as point of contact for building management related issues or concerns. 

Clinic Outreach, Marketing, and Networking

• Spearhead clinic’s community outreach and engagement efforts, in collaboration with business owner and consistent with guidance from Ellie Outreach Team.
• Collaborate with Ellie Marketing Team to promote clinic’s online visibility. 

Organizational Leadership 

• Collaborate with business owner and Ellie team to implement all required policies and procedures
• Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with business owner 

Required Skills/Abilities 

• Master’s Degree or higher education in mental health discipline. 
• Independently licensed with a New York-issued clinical practice license (e.g., PhD, PsyD, LCSW). 
• Dynamic leadership, problem-solving, and executive skill sets. 
• Verbal and written communication skills; Exceptional interpersonal and customer service skills. Excellent organizational skills and attention to detail. 
• Time management skills with a proven ability to meet deadlines. 
• Proficient with Microsoft 365 applications.
• Adept at learning and navigating Electronic Health Record systems.