Maintenance Technician

Maintenance Technician IIAt Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience.Invitation Homes owns and operates homes in great neighborhoods across 16 top U.S. markets. We continue to innovate with smart home technology, an industry-leading maintenance app, and other lifestyle-enhancing services that make leasing easier than owning.Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission.Your Role on the TeamAs a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks:Completing maintenance service requests across multiple tradesProviding excellent customer service and promoting a quality living experience for all residentsPerform required work while demonstrating respect for resident's homeCompleting regular ProCare visits in residents' homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform.At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile appEducating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations.Educating residents on the functional systems of their rental homeCompleting general property condition assessments at all property visits and alerting the property management team when items require immediate attentionReviewing and using Technician-specific reports to find opportunities for improvementPerforming repairs in vacant properties while they are on-the-market or during the turn processProperly using and caring for company-supplied tools, materials, and vehiclesOn a daily basis, proactively review the next day's appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visitAdhere to all Invitation Homes safety guidelinesPerforming other duties as assignedYour Experience IncludesHigh School diploma or equivalent2-5+ years' proven experience in residential repairs and maintenance, other building maintenance or related experienceOSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA UniversalHVAC CertificationCPO certification (pool)Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plusComfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applicationsUnderstanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided.Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state lawAbility to be at work on a regular and consistent basis including occasional weekends and holidaysAbility to provide basic hand and power toolsAbility to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearingAbility to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assignedWhy Invitation HomesWe believe when our residents thrive, our associates thrive. Here, you're not just filling a role — you're building a career at a company that invests in your growth and welcomes you for who you are.What's in it for youCompetitive pay and annual bonus program for all associatesGenerous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays401(k) with company matching contributionsCasual dress code and a genuinely great work environmentTeam events, celebrations, and a culture that values connectionEmployee Resource Groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open InvitationCareer growth paths and learning opportunities — we promote from withinSalary RangeThe salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law.