Aquatics Manager

The Town of Westwood seeks a qualified aquatic professional to manage all aspects of the Westwood aquatics facility and programs. The Aquatics Manager is a hands‑on leader who plays an active role in the daily operation of the facility while supervising staff, overseeing programs, and ensuring a safe and welcoming environment for all users. Working closely with two Assistant Aquatics Managers and a team of seasonal staff and volunteers, the Aquatics Manager is expected to lead by example, foster a positive team culture, and actively contribute to the day‑to‑day work required to operate a busy year‑round aquatic facility. The successful candidate will be a collaborative and service‑oriented professional who is equally comfortable teaching a swim lesson, troubleshooting a facility issue, coaching staff through a difficult situation, or developing long‑term plans for the aquatics program. Responsibilities and duties include, but are not limited to Provides overall leadership and management of the Town's aquatics facility, programs, services, and staff. Works alongside staff in the daily operation of the facility, assisting with pool maintenance, facility oversight, program delivery, customer service, and other operational needs. Recruits, hires, trains, schedules, supervises, and evaluates employees while fostering a culture of teamwork, accountability, safety, and excellent customer service. Develops, implements, oversees, and actively participates in aquatics programming, including swim lessons, specialty programs, and winter and summer swim teams. Teaches swim lessons, certification courses, and other aquatics programs as needed to support program operations. Collaborates with Recreation Department staff to develop and deliver programs, special events, and community initiatives. Participates in community events and outreach activities, including Westwood Day and other Recreation Department programs. Oversees and participates in pool maintenance activities, including water chemistry testing, facility inspections, filtration systems maintenance, equipment monitoring, cleanliness, and compliance with all applicable regulations governing public swimming pools. Oversees facility scheduling, rentals, and contracted services to maximize community access and operational efficiency. Develops and administers operating budgets, revolving fund projections, and capital improvement projects in collaboration with the Assistant Director of Recreation. Monitors revenues, expenditures, participation trends, and program performance; prepares reports and recommendations to support decision‑making. Maintains required records, permits, inspections, certifications, and operational documentation. Builds and maintains positive relationships with participants, families, staff, volunteers, and community partners; responds to concerns and resolves issues in a timely and professional manner. Represents the Recreation Department at community events, public meetings, and professional organizations. Maintains current knowledge of aquatics industry standards, safety practices, and regulatory requirements. Nights and weekends required. Qualifications and Experience Bachelor's degree in Recreation, Leisure Services, Education, Business Administration, Public Administration, or a related field preferred. Minimum four (4) years of progressively responsible experience in aquatics, recreation, or a related field, including at least two (2) years of supervisory or lead staff experience. Equivalent combinations of education and experience will be considered. Demonstrated experience operating and maintaining aquatic facilities, including knowledge of pool systems, water chemistry, safety practices, and regulatory compliance. Experience teaching swim lessons, coaching aquatic programs, or delivering aquatics instruction. Demonstrated success leading, motivating, training, and developing employees in a team‑oriented environment. Strong interpersonal, communication, customer service, and conflict‑resolution skills. Ability to work collaboratively as part of a small team and contribute directly to daily operations while balancing broader management responsibilities. Strong organizational, administrative, and budget management skills. Ability to respond effectively in emergency situations and exercise sound judgment under pressure. Special Requirements/Certifications Current Water Safety Instructor Certification. American Red Cross Lifeguard Certification, including CPR/AED for the Professional Rescuer. First Aid Certification. Certified Pool Operator (CPO) certification preferred. Valid driver's license. Why Westwood Competitive compensation: Salary range of $83,161 – 106,159, depending on qualifications. Flexibility and balance: Generous time off, and a strong organizational commitment to work‑life integration. Investment in your growth: Staff are actively supported and encouraged to pursue professional development and take on leadership roles in professional associations. Whole‑person focus: At all levels of the organization, we value and support the full well‑being of our employees, not just the work they produce. Collaborative culture: Work alongside a supportive, team‑oriented staff with opportunities to contribute to cross‑departmental initiatives and tackle complex community challenges together. Meaningful, impactful work: Westwood is an engaged and active community with a strong commitment to thoughtful growth and planning, offering the opportunity to shape projects and policies that have a lasting impact. Comprehensive benefits: Robust benefits package including health, retirement, and other employee supports. Apply by June 26, 2026 . For full consideration, please include resume and cover letter. #J-18808-Ljbffr