Bilingual Customer Service Representative

What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Typical Day Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. What You Bring to the Role Bilingual in English and Spanish. 6 months or more of customer services experience. High school diploma or equivalent. Recognize, apply and explain product or service knowledge. Computer experience. What You Can Expect Supportive career and professional development. An inclusive culture and community‑minded organization where giving back is encouraged. A global team of curious lifelong learners guided by our company values. Base wage starting at $18 per hour plus performance bonus opportunities. A healthy benefits package based on your position, which could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam‑enabled engagement and coaching, into thousands of free courses to support your career growth wherever that may take you. Our community is here for you as a dynamic, global family. You’ll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. Equal Opportunity Employer TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. #J-18808-Ljbffr