Lead Locksmith Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Training & development
• Wellness resources

The Flying Locksmiths and FlyLock Security Solutions franchise network of security specialists provide access control systems, commercial locksmith services and door security solutions nationwide. We blend traditional values with the latest advancements in technology to ensure our life safety and security solutions meet the precise needs of clients.

• We invest in training for our team members
• Growth focused
• Ethical and focused on building high-value long term relationships with employees and clients
• Feedback always provided

Qualifications

• At least 5 years of commercial locksmith experience and ability to pass skill assessments
• Clean background and ability to pass drug screening
• Preferably within 60 miles of zip code 32217

Job Title: Locksmith Technician
Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:
The Lead Locksmith Technician position is an integral part of our team and is key to the growth of the company. All Lead Locksmiths must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Lead Locksmith position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

The responsibilities of a FlyLock Security Solutions Lead Locksmith consist of the following:

• Ability to perform emergency work orders, for commercial clients only.
• Ability to install, repair, and maintain commercial hardware.
• Safe, video surveillance, and door installation experience is a Huge Plus
• Ability to install, repair, and maintain Access Control related hardware
• Ability to create and maintain master key systems.
• Commercial Lock re-keying/pinning of locks.
• Ability to troubleshoot with a variety of variables in situations.
• Ability to clean, maintain, adjust, calibrate & service equipment used.
• Ability to cut keys by code.

Operations Support:

• Receive verbal instructions from Management or Clients/Customers.
• Perform small projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills:

• Minimum of 5 years' experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship-building skills with a diverse population including all customers partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Capable of working effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.
• Experience hanging commercial doors

Physical Requirements:

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.