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Premier CSM Lead & AI Adoption Strategist

Relativity

Relativity in Boston is seeking a Lead Customer Success Manager to own Premier Tier outcomes and coordinate the account team to deliver high-impact customer programs. You will drive AI adoption and change management at the highest level, co-design AI-governed workflows with GCs and senior partners, and develop repeatable playbooks for the team. Required: 7–10 years in customer success or strategic account roles, strong executive communication, and a track record of measurable outcomes. #J-18808-Ljbffr

Vacancy posted 4 days ago
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