Head of Customer Engagement Strategy & CX
$185k - $220kBGB Group
A healthcare communications agency in New York is seeking a VP, Engagement Strategy to lead customer experience initiatives and drive growth. The role requires a strategic leader with over 10 years in customer experience, especially within the pharmaceutical sector. Candidates should have a strong track record in engagement strategies and the ability to leverage data analytics. This position offers a salary range of $185,000 - $220,000, and the company promotes diversity and equal opportunity. #J-18808-Ljbffr BGB Group
$170.26k - $200.3k
...to do our best. Helping the customers and businesses we serve to make... ...marketing leader to serve as Head of Portfolio Marketing for... ...end-to-end customer lifecycle strategy, from the moment a new account... ...acquired through onboarding, engagement, usage growth, loyalty, retention...SuggestedFull timeLocal area- Citi in New York seeks the Head of Customer Marketing Insights to shape next-generation marketing strategies across acquisition, engagement, and retention. The role leads critical initiatives, leveraging analytics, competitive intelligence, and customer insight to drive...Suggested
$141.4k - $233.8k
A leading e-commerce company in New York is seeking a customer-obsessed leader to drive strategy for customer acquisition, engagement, and retention. This role requires 8+ years of experience in customer strategy and proven leadership abilities. The ideal candidate will...Suggested$150k - $180k
Ultra Pouches is seeking a Director of Customer Insights in New York City. In this role, you will act as the internal advocate for customers... ...their needs. Your insights will drive product development and strategy. The ideal candidate has 6+ years of experience in consumer...Suggested- Citigroup Inc. in New York, NY seeks a seasoned Head of Customer Marketing Insights to shape next-generation strategies. You will lead high-impact analyses, craft plans that transform ECM Marketing, and partner with analytics to unlock profitability and growth across channels...SuggestedFull time
$163.6k - $245.4k
...organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across proprietary,... ...strengthen our relationship.The Head of Customer Marketing Insights is... ...generation of Customer Marketing strategies for Citi, taking into account...Full time- ...to lead tax compliance and consulting for high-net-worth clients. You will oversee diverse engagements, foster long-term client relationships, and implement tax planning strategies in a collaborative environment. Ideal candidates will have a Bachelor’s degree in...Flexible hours
$100k - $160k
...trusted by over one thousand enterprise customers — is expanding its US sales team. The... ...mid-six to low-seven figure range Engage directly with CX, IT, and operations leaders across... ...founding team to shape GTM process and strategy Be a builder — not just a closer —...Remote workRelocation package- ...financial operations support under our customers’ licenses. Overview We're looking for a Head of Customer Support to build and... ...of partner operations, support strategy, and AI‑powered tooling. You'll... ...and implemented AI‑powered CX tooling, and seen support models...Local areaRemote workFlexible hours
- TL;DR We’re hiring a Founding Customer Marketing Lead to build the customer community behind... ...the programs that create the strongest engagement, advocacy, community participation, and... ...something bigger. You can move between strategy and execution without waiting for a...Summer workWork at officeFlexible hours
- Head of Customer Content Marketing - REMOTE 1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf... .... In this pivotal role, you will lead the Customer Engagement & Strategy Team, driving the creation of impactful customer‑facing content...Remote jobFull timeTemporary work
- Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning...
$169.95k - $188.84k
About The Role The Customer Experience team is the architect of the... ...every touchpoint—from initial engagement to complex purchase and... ...Manager, Customer Experience (CX) to lead the modernization of... ...ability to translate business strategy into a multi‑year technical roadmap...Immediate startFlexible hours$230k - $260k
....Notinos (our employees) are customer zero in bringing this future... ...life’s work.About the Role:The CX Strategy & Ops Lead is responsible for... ...segmentation and targeted CX engagements, etc.Refine and track key... ...strategic trusted advisor to Head of CX and CX Leadership teamSkills...Local area$170k - $225k
...GlossGenius is seeking a Strategy & Operations Lead to drive the strategy... ...a larger, more complex customer base. This role sits at the center... ...design, early lifecycle engagement, and account expansion Define... ..., Product, Marketing, and CX on operational requirements and...Full timeWork at officeFlexible hoursNight shift- Manière De Voir is seeking a senior Head of Customer Growth & Retention in New York to drive lifecycle marketing, loyalty and app engagement across email, SMS, push and in-app channels. You will own strategy, experimentation and execution to increase customer lifetime value...
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta... ...role sits at the intersection of AI strategy, go-to-market execution, and client... ...and account expansion.* **Executive Engagement & Advisory:** Act as a trusted advisor...Permanent employmentFull timeLocal area- ...Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the... ...strategies that enhance customer engagement and satisfaction across multiple channels... .... Responsibilities include defining CX vision and maturity, designing...Work at officeRemote workHome officeFlexible hours
- ...services of GitLab. An overview of this role As the Director, Customer Experience (CX) Strategy at GitLab, you will lead the team responsible for... ...lifecycle strategy, including journey design, handoffs, engagement models, and program recommendations that improve customer...Remote job
$200k - $250k
...is to build a best-in-class customer growth function capable of turning... ...for a commercially driven Head of Customer Growth &... ...CEO, this person will own the strategy and commercial performance of... ...conversion optimisation and app engagement, with a mandate to increase customer...Full timeTemporary workWork at officeVisa sponsorshipWork visa$99k - $232k
...Description & SummaryThe OpportunityAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced... ...to enhance project delivery- Addressing conflicts and engaging in critical conversations with stakeholders to maintain...Full timeH1b$176.72k - $265.08k
...venues and 20+ regulatory bodies.The NAM Head of Client Engagement is a pivotal C14-level leadership... ...businesses, ensuring that technology strategy is continuously aligned with evolving... ...Futures, Spread Products) and Broker/Customer Markets electronic trading flows, including...Full timeWork at office$240k - $285k
...autonomously. NuBank saw ROI in 10 days. Customers average 1,200%+ ROI and a 4.9 rating on G... ...seeking a visionary and execution-oriented Head of Customers to lead our post-sales... ...will design and execute the overarching strategy to maximize customer retention, accelerate...Full time$115k - $125k
Senior Account Executive, Client Strategy, SpringServe San Francisco, CANew York, NYHybrid Schedule (M/F remote, T/W/TH in-office)At Magnite... ...lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we...Full timeWork experience placementWork at officeLocal areaRemote workMonday to Friday$166.5k - $185k
...problems in their industry. With customers representing some of the... ...instantly.Instabase’s Customer Engagement team partners with leading... ...with Sales.Influence Product Strategy: Synthesize and champion critical... ...leaders (VPs, COOs, Heads of Claims/Underwriting) and aligning...Work at officeFlexible hours- Harvey is seeking a Head of Customer Learning to scale a growing education function into a strategic, revenue-relevant part of the business... ...’ll lead the current team, design a digital-first onboarding strategy, and build a multi-quarter plan to improve activation, adoption...
- Coalition for Green Capital (CGC) seeks a Customer Engagement Senior Manager to shape CGC’s customer strategy by analyzing markets and running focus groups in rural, LIDAC, and Tribal communities. You will source product ideas, craft interventions, and ensure consumer protection...For contractorsLocal area
- SAP iXp - SAP Business Suite CSM & CRE Strategy & Operations iXp Intern We help the world... ...Strategy & Operations Intern, you will engage directly with global Solution Area and Post... ..., tools, and services across all Customer Success (CS) areas (incl. License, Services...Full timeInternshipWorldwide
$200k - $220k
...strategic professional to join Foot Locker as Senior Director of Customer Engagement & Loyalty. This role is responsible for building and... ...customer connection through CRM, lifecycle and owned channel strategies. The right candidate has led a large‑scale loyalty and CRM...Temporary workCasual workFlexible hours$66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP CDP is a global non-profit... ...portfolio of critical disclosers as defined by CDP strategy, enhanced admin fee status, and any grant-related requirements...Full timeWork at officeLocal area
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