Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Head of Customer Engagement Strategy & CX

$185k - $220k

BGB Group

A healthcare communications agency in New York is seeking a VP, Engagement Strategy to lead customer experience initiatives and drive growth. The role requires a strategic leader with over 10 years in customer experience, especially within the pharmaceutical sector. Candidates should have a strong track record in engagement strategies and the ability to leverage data analytics. This position offers a salary range of $185,000 - $220,000, and the company promotes diversity and equal opportunity. #J-18808-Ljbffr BGB Group

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Engagement Strategy & CX in New York, NY vacancy
  • $170.26k - $200.3k

     ...to do our best. Helping the customers and businesses we serve to make...  ...marketing leader to serve as Head of Portfolio Marketing for...  ...end-to-end customer lifecycle strategy, from the moment a new account...  ...acquired through onboarding, engagement, usage growth, loyalty, retention... 
    Suggested
    Full time
    Local area

    US Bank

    New York, NY
    7 hours ago
  • Citi in New York seeks the Head of Customer Marketing Insights to shape next-generation marketing strategies across acquisition, engagement, and retention. The role leads critical initiatives, leveraging analytics, competitive intelligence, and customer insight to drive... 
    Suggested

    Citi

    New York, NY
    1 day ago
  • $150k - $180k

    Ultra Pouches is seeking a Director of Customer Insights in New York City. In this role, you will act as the internal advocate for customers...  ...their needs. Your insights will drive product development and strategy. The ideal candidate has 6+ years of experience in consumer... 
    Suggested

    Ultra Pouches

    New York, NY
    3 days ago
  • $106.78k - $153.41k

     ...follows. Go deeper. Be found.OverviewThe Director, Customer Experience (CX) leads the development of customer-centered strategies that connect insights to meaningful business...  ...across assigned accounts, ensuring every engagement is grounded in a deep understanding of... 
    Suggested
    Temporary work
    Freelance
    Work at office
    Flexible hours

    Publicis Media

    New York, NY
    7 hours ago
  • Citigroup Inc. in New York, NY seeks a seasoned Head of Customer Marketing Insights to shape next-generation strategies. You will lead high-impact analyses, craft plans that transform ECM Marketing, and partner with analytics to unlock profitability and growth across channels... 
    Suggested
    Full time

    Citigroup Inc

    New York, NY
    1 day ago
  • $180k - $260k

     ...opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Director of Client Engagement Strategy & Sponsorships leads Goodwin’s Client Engagements function, shaping how the firm uses strategic engagements, sponsorships,... 

    Goodwin

    New York, NY
    3 days ago
  • $163.6k - $245.4k

     ...organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across proprietary,...  ...strengthen our relationship.The Head of Customer Marketing Insights is...  ...generation of Customer Marketing strategies for Citi, taking into account... 
    Full time

    Citigroup

    New York, NY
    7 hours ago
  • $99k - $232k

     ...SummaryThe OpportunityAs a Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager, you will...  ...and implementing customer engagement strategies using data-driven insights...  ...proficiency in Customer Experience (CX) Strategy and Design- Utilizing Customer... 
    Full time
    H1b

    PwC

    New York, NY
    4 days ago
  •  ...to lead tax compliance and consulting for high-net-worth clients. You will oversee diverse engagements, foster long-term client relationships, and implement tax planning strategies in a collaborative environment. Ideal candidates will have a Bachelor’s degree in... 
    Flexible hours

    Armanino

    New York, NY
    4 days ago
  • Help improve the experiences customers rely on every day by identifying what matters most...  ...measurable outcomes.As an executive director cx strategy insights in Card and connected commerce,...  ...products. Our mission is to create engaged, lifelong relationships and put our customers... 
    Work visa

    JP Morgan Chase

    New York, NY
    4 days ago
  • Nscale is hiring a Director of Customer Experience and Engagement to build and lead the CX organization, ensuring customers realize value from the AI platform. You will own strategy, operating model, and execution across onboarding, production adoption, and expansion,... 

    Nscale

    New York, NY
    2 days ago
  •  ...Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning... 

    Pulse Games

    New York, NY
    5 days ago
  •  ...how leading organizations understand their customers. They seek a Head of Customer Marketing to build a customer community...  ...autonomous, with ownership over community strategy, events, webinars, and storytelling to drive engagement and measurable business impact as the... 

    Method Recruiting, a 3x Inc. 5000 company

    New York, NY
    3 days ago
  • Head of Customer Content Marketing - REMOTE 1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf...  .... In this pivotal role, you will lead the Customer Engagement & Strategy Team, driving the creation of impactful customer‑facing content... 
    Remote job
    Full time
    Temporary work

    Jobgether

    New York, NY
    4 days ago
  • TL;DR We’re hiring a Founding Customer Marketing Lead to build the customer community behind...  ...the programs that create the strongest engagement, advocacy, community participation, and...  ...something bigger. You can move between strategy and execution without waiting for a... 
    Summer work
    Work at office
    Flexible hours

    Listen Labs, Inc

    New York, NY
    1 day ago
  • Head of Customer Marketing Location: 5 days/week on-site in New York City or San Francisco Our...  ...the customer marketing and community strategy from 0-1. Develop distinct communities...  ...turn customer enthusiasm into deeper engagement and measurable business impact. Experiment... 

    Method Recruiting, a 3x Inc. 5000 company

    New York, NY
    3 days ago
  • $230k - $260k

     ....Notinos (our employees) are customer zero in bringing this future...  ...life’s work.About the Role:The CX Strategy & Ops Lead is responsible for...  ...segmentation and targeted CX engagements, etc.Refine and track key...  ...strategic trusted advisor to Head of CX and CX Leadership teamSkills... 
    Local area

    Notion Labs

    New York, NY
    3 days ago
  •  ...Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the...  ...strategies that enhance customer engagement and satisfaction across multiple channels...  .... Responsibilities include defining CX vision and maturity, designing... 
    Work at office
    Remote work
    Home office
    Flexible hours

    Capgemini

    New York, NY
    4 days ago
  • $98.5k - $233.25k

    # Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta...  ...role sits at the intersection of AI strategy, go-to-market execution, and client...  ...and account expansion.* **Executive Engagement & Advisory:** Act as a trusted advisor... 
    Permanent employment
    Full time
    Local area

    Capgemini

    New York, NY
    3 days ago
  • $200k - $250k

     ...is to build a best-in-class customer growth function capable of turning...  ...for a commercially driven Head of Customer Growth &...  ...CEO, this person will own the strategy and commercial performance of...  ...conversion optimisation and app engagement, with a mandate to increase customer... 
    Full time
    Temporary work
    Work at office
    Visa sponsorship
    Work visa

    Manière De Voir

    New York, NY
    4 days ago
  • $100k - $160k

     ...trusted by over one thousand enterprise customers — is expanding its US sales team. The...  ...mid-six to low-seven figure range Engage directly with CX, IT, and operations leaders across highly...  ...team to shape GTM process and strategy Be a builder — not just a closer — as... 
    Remote work
    Relocation package

    Bundoran Group

    New York, NY
    5 days ago
  • Manière De Voir is seeking a senior Head of Customer Growth & Retention in New York to drive lifecycle marketing, loyalty and app engagement across email, SMS, push and in-app channels. You will own strategy, experimentation and execution to increase customer lifetime value... 

    Manière De Voir

    New York, NY
    4 days ago
  • $170k - $225k

     ...GlossGenius is seeking a Strategy & Operations Lead to drive the strategy...  ...a larger, more complex customer base. This role sits at the center...  ...design, early lifecycle engagement, and account expansion Define...  ..., Product, Marketing, and CX on operational requirements and... 
    Full time
    Work at office
    Flexible hours
    Night shift

    HearstLab

    New York, NY
    25 days ago
  •  ...Strategy And Operations Role At Genius AI Genius AI is building...  ...grows a larger, more complex customer base an important and greenfield...  ...design, early lifecycle engagement, and account expansion Define...  ...Sales, Product, Marketing, and CX on the operational... 
    Work at office
    Local area
    Flexible hours
    Night shift

    GlossGenius

    New York, NY
    1 day ago
  • $176.72k - $265.08k

     ...venues and 20+ regulatory bodies.The NAM Head of Client Engagement is a pivotal C14-level leadership...  ...businesses, ensuring that technology strategy is continuously aligned with evolving...  ...Futures, Spread Products) and Broker/Customer Markets electronic trading flows, including... 
    Full time
    Work at office

    Citigroup

    New York, NY
    3 days ago
  • $130.9k - $277.2k

     ...Unit (OU) at Microsoft is looking for a Director of Executive Customer Engagement to join our Operations team. This role focuses on Customer/...  ...part in shaping and delivering impactful engagement strategies and communication initiatives that accelerate business priorities... 
    Ongoing contract
    Work at office
    Local area
    Shift work
    3 days per week

    Microsoft

    New York, NY
    4 days ago
  • JPMorgan Chase is seeking an Executive Director for Customer Lifecycle Marketing in New York. You will shape retention, product trade...  ...and long-term value. You will lead a team delivering lifecycle strategies via email, site, and in-app channels, ensuring customer-first... 

    JPMorganChase

    New York, NY
    1 day ago
  • Oliver Wyman is seeking an Engagement Manager in New York (and other US offices) to lead client projects and manage relationships. The role focuses on delivering results, guiding clients with strategic insights, and expanding opportunities while building intellectual capital... 

    Oliver Wyman

    New York, NY
    3 days ago
  • $166.5k - $185k

     ...problems in their industry. With customers representing some of the...  ...instantly.Instabase’s Customer Engagement team partners with leading...  ...with Sales.Influence Product Strategy: Synthesize and champion critical...  ...leaders (VPs, COOs, Heads of Claims/Underwriting) and aligning... 
    Work at office
    Flexible hours

    Instabase

    New York, NY
    7 hours ago
  • $115k - $125k

    Senior Account Executive, Client Strategy, SpringServe San Francisco, CANew York, NYHybrid Schedule (M/F remote, T/W/TH in-office)At Magnite...  ...lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we... 
    Full time
    Work experience placement
    Work at office
    Local area
    Remote work
    Monday to Friday

    Magnite

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Customer Engagement Strategy & CX. Be the first to apply!