Head of Customer Engagement Strategy & CX
$185k - $220kBGB Group
A healthcare communications agency in New York is seeking a VP, Engagement Strategy to lead customer experience initiatives and drive growth. The role requires a strategic leader with over 10 years in customer experience, especially within the pharmaceutical sector. Candidates should have a strong track record in engagement strategies and the ability to leverage data analytics. This position offers a salary range of $185,000 - $220,000, and the company promotes diversity and equal opportunity. #J-18808-Ljbffr BGB Group
- ...Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning...Suggested
- Head of Customer Content Marketing - REMOTE 1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf... .... In this pivotal role, you will lead the Customer Engagement & Strategy Team, driving the creation of impactful customer‑facing content...SuggestedRemote jobFull timeTemporary work
$135k - $145k
...Sr. Manager, Customer Experience & Retention We are hiring a Senior Manager... ...& Retention to join our CX team. This position reports to the VP, Customer Strategy & Experience and takes Away further... ...workplace. It's about being present, engaged, and balancing work with real-...SuggestedSummer workWork at office- ...Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the... ...strategies that enhance customer engagement and satisfaction across multiple channels... .... Responsibilities include defining CX vision and maturity, designing...SuggestedWork at officeRemote workHome officeFlexible hours
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta... ...role sits at the intersection of AI strategy, go-to-market execution, and client... ...and account expansion.* **Executive Engagement & Advisory:** Act as a trusted advisor...SuggestedPermanent employmentFull timeLocal area$170k - $225k
...GlossGenius is seeking a Strategy & Operations Lead to drive the strategy... ...a larger, more complex customer base. This role sits at the center... ...design, early lifecycle engagement, and account expansion Define... ..., Product, Marketing, and CX on operational requirements and...Full timeWork at officeFlexible hoursNight shift- ...a transformational leader to establish and run a newly formed Customer Modernization team within the CS3 Operations organization. This... ...priorities. The role blends operational leadership, customer engagement, and strategic technology modernization across platforms, integrations...
- ...Head of Customer Marketing About the Company Fast-growing B2B AI company transforming how leading organizations understand their customers... ...to build and own the customer marketing and community strategy from the ground up, with a focus on creating experiences and...
$200k - $220k
...is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and... ...personalization, and optimization initiatives to improve engagement, retention, and conversion. Build a channel...Full timeTemporary workCasual workH1bWork at officeFlexible hours3 days per week$170k - $256k
Director Customer Experience and Engagement Houston; New York; UK About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective... ...meaningful value from our platform. You will own the strategy, operating model, and execution of our customer experience...Flexible hours$106.78k - $153.41k
...follows. Go deeper. Be found.OverviewThe Director, Customer Experience (CX) leads the development of customer-centered strategies that connect insights to meaningful business... ...across assigned accounts, ensuring every engagement is grounded in a deep understanding of...Temporary workFreelanceWork at officeFlexible hours- Foot Locker, headquartered in NYC, seeks a Senior Loyalty Marketing Lead to shape the FLX loyalty program strategy across email, SMS, push and in-app channels. This hybrid role requires three in-office days weekly and offers a leadership path in a fast-paced retail environment...Work at office
$163.6k - $245.4k
...organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across proprietary,... ...strengthen our relationship.The Head of Customer Marketing Insights is... ...generation of Customer Marketing strategies for Citi, taking into account...Full time- ...transaction calculations and partner economics throughout the lifecycle. You will supervise and mentor tax professionals, manage engagements with budgets and resources, and stay current on tax practices while leveraging technology to deliver high-quality service. #J-18...
$175k - $190k
...approach, we are able to anticipate our customers’ evolving needs. We were the first real... ...Operational Excellence, Client Experience, & Strategy is a senior leader responsible for... ...relationship-threatening client concerns. • Engage directly with clients, participate in...Full timeWork at officeLocal areaFlexible hoursAfternoon shift- Abnormal AI is seeking a Senior Customer Trust Analyst to build and lead our customer-trust program across EMEA. As the first Customer... ...present Abnormal's control environment to senior buyers, design strategy for high-stakes reviews, and scale the trust process as deal volume...
$99k - $232k
...SummaryThe OpportunityAs a Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Manager, you will... ...and implementing customer engagement strategies using data-driven insights... ...proficiency in Customer Experience (CX) Strategy and Design- Utilizing Customer...Full timeH1b- Department Focus: The Customer Delivery team at Deliverect is a dedicated group of seasoned... ...and ROI Your Impact: As the Head of Customer Delivery for the Americas, you... ...Spanish highly preferred to support LATAM engagements. Demonstrated willingness and ability to...Work experience placementImmediate startWorldwideRelocation
- A leading fashion retailer in New York is looking for a Senior Manager, Customer Strategy - Stores & Digital, to drive customer growth strategies and actionable insights. The ideal candidate will have 6-8 years of experience in customer insights or strategy, with a strong...
- ...-first platform for restaurants and retailers, is seeking a Head of Customer Delivery for the Americas. You will guide high-impact, multi... ...implementations across North and Latin America, shaping delivery strategies and ensuring value delivery at scale. You will partner with...
$83.34k - $120.54k
Customer Engagement Manager Join our Team as a Customer Engagement Manager! We are hiring an experienced team player who serves as a trusted... ...meetings depending on the customer success plan and engagement strategy. Build & deliver customer‑facing material with a high...Temporary workLocal areaRemote workRelocationRelocation package- As a critical member of the Customer Experience Strategy team, the full-time remote CX Strategy Manager will lead AI transformation initiatives to enhance customer experience by building listening infrastructure, prototyping AI-powered solutions, and collaborating with...Full timeRemote work
- ...manage a portfolio of commercial clients, including employers, unions, and public sector accounts. You will shape client strategy, lead engagements, and drive results aligned to client goals. This role requires strong relationship skills and the ability to translate insights...
$145k - $165k
...Senior Engagement Manager Stepful is a workforce platform redefining how America's largest health systems build, train, and retain... ...with sales) Translate client needs into actionable account strategies, outlining clear success roadmaps that meet both Stepful's commercial...Contract work- ...responsible for leading the development and execution of data-driven marketing strategies for retail clients, with a primary focus on email and omnichannel programs that drive customer engagement, retention, and revenue growth. The Director of Client Strategy serves as a...Work at officeLocal areaRemote work
- A global client engagement firm is seeking an Associate Director, Client Engagement for a fixed term consulting role. You will support the client engagement strategy across North America, activating high-level networks to generate business opportunities. Ideal candidates...Remote jobFixed term contract
$114.43k - $125.5k
## Associate Director, Client Engagement申请locations: New Yorktime type: 全职posted on: 今天发布job requisition id: R1126723**Job Description:... ...collaboration with all pillars across Amplifi, including Solutions, Strategy, Commercial Partnerships, and Revenue Operations, to resolve...Contract workTemporary workLocal areaFlexible hours- ...an account team focused on national accounts and expand public sector engagement, including Medicaid, while aligning with brand objectives. Responsibilities include developing market access strategies, training account managers on value propositions, overseeing payor...
- Reporting to: Head of Strategic Partnerships, in close partnership with the CEO | Location... ...do together. The Director of Client Strategy is the nerve center of how Neuro-Insight... ..., and the client, and ensuring every engagement delivers not just data, but insight that...Work at officeImmediate startFlexible hours
- Overview Associate Director, Client Engagement (North America) - fixed term consulting basis. Reporting to the Director, North America, you will support BESydney’s client engagement strategy across North America to maximise global meeting opportunities across both the...Contract workFixed term contractRemote work
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