Technical Support Engineer Azure Monitoring and Automation

Job Title: Technical Support Engineer Azure Monitoring and Automation
Job Location: Redmond, WA
Job Type: Full-Time

Job Description:

This role provides technical support in Azure Monitoring and Automation Space to customers, partners, internal staff and or others on critical issues experienced with Microsoft technologies
A Support Engineer is responsible for providing quality support for Azure Monitoring and Automation with a high degree of customer happiness provide responsive and reliable technical solutions and information to Microsoft customers







Azure Monitoring and Automation includes the following technical areas
Azure Automation
Azure Log Analytics
Azure Monitor Alerts and Essentials
Azure Application Insight







Qualifications and Experience
4 years of experience in systems deployment admin network operations software support Cloud or IT Consulting
Required Skills Strong knowledge on Windows Linux OS Client Server knowledge understanding of Cloud services Azure Azure Active Directory Azure Automation Runbook Management PowerShell TCPIP and
Preferred Strong Linux Windows OS Knowledge Linux Windows Update Patching Management Having certifications on AZ900 Microsoft Azure Fundamentals and AZ104 Microsoft Azure Administrator is a plus
System Administration Configuration of Windows and Linux Operating systems




Windows and Linux
o Event Logs Syslogs Analysis
o Patch and Security Update Management
o Performance analysis using built in performance counters
Network connectivity for both private and public networks
Conceptual knowledge of Azure Active Directory Security and Access Control
Automating Operating System tasks through the use of Powershell scripting







Recent work experience in a customer facing role
Strong problemsolving skills includes troubleshooting problem analysis and resolution good judgment/decision making ability
247 support model rotational shifts Excellent customer service skills and customer focused attitude"