Health Insurance Customer Service Team Lead

WEB-TPA, Inc.

WEB-TPA, Inc. in San Antonio, TX is seeking an Assistant Manager of Customer Service to lead a team of Client Resolution Specialists and Customer Service Representatives in handling escalation calls and day-to-day support. The role includes hiring and onboarding, coaching, monitoring metrics, performance reviews, timekeeping, and collaboration with HR and other departments to ensure service levels and customer satisfaction. #J-18808-Ljbffr WEB-TPA, Inc.

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Vacancy posted 4 days ago

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