Collections / Customer Service Representative

Kforce has a client that is seeking a Collections/Customer Service Representative in Johnston, RI.Key Responsibilities:

• Manage intercompany and internal collections, ensuring timely resolution of outstanding balances
• Communicate with internal stakeholders in the U.S. and Brazil regarding receivables and payment status
• Reconcile intercompany accounts and research discrepancies
• Monitor aging reports and follow up on past-due balances
• Maintain accurate documentation of collection activity in ERP systems
• Collaborate with Accounting and Finance teams during month-end close
• Support process improvements related to internal billing and collections

• 1-3+ years of experience in collections, accounts receivable, or accounting support
• Proficiency with Excel and ERP systems
• Fluency in English and Portuguese (spoken and written)
• Strong communication skills and attention to detail

Preferred Qualifications:

• Experience with intercompany or internal collections preferred
• Experience in a multinational or shared services environment
• Exposure to month-end close and intercompany accounting processes

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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