Legal Collections Specialist (Client Account Specialist)

Overview Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. The firm is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better. The firm is committed to attracting and retaining professionals who value teamwork, collaboration, client service, and innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role and will be valued and empowered, then you are invited to apply to our Client Account Specialist position. This position may be filled remotely or in any of our locations. Responsibilities This Client Account Specialist supports the firm’s financial operations by partnering with billing attorneys and their teams to address client payment issues, improve accounts receivable outcomes, and support firm cash flow. Essential functions include: Serve as a primary point of contact for attorneys, legal assistants, and clients regarding accounts receivable and collections matters. Respond accurately and promptly to collection-related inquiries, ensuring timely resolution and client satisfaction. Partner with internal stakeholders, including management and finance teams, to address collection needs and mitigate financial risk. Manage and oversee assigned attorneys’ receivables portfolios, ensuring compliance with firm policies and financial objectives. Monitor delinquent accounts and at-risk inventory, providing regular reporting and insights to leadership. Proactively manage inventory by resolving aged invoices, credit balances, and aged unbilled work. Execute client outreach strategies using phone, email, and written correspondence to resolve delinquent accounts. Other duties as assigned. Position-specific Requirements Minimum of 3 years of experience in collections or accounts receivable environment within a law firm or professional services environment. Excellent verbal and written communication skills, with the ability to communicate effectively with clients, attorneys, and internal stakeholders while maintaining positive relationships. Highly self-motivated professional with a strong sense of accountability and discretion. Strong working knowledge of accounting and accounts receivable functions. Demonstrated ability to manage multiple priorities with excellent organizational, problem-solving, and time management skills. Proven interpersonal skills with sound judgment and the ability to navigate sensitive client matters. Proficient in Microsoft Office applications, including Excel, Word, Outlook, and some experience with accessing and reviewing invoice statuses with various ebilling platforms. Other Information The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR. Compensation And Benefits Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: State of Colorado: $47,000 - $83,000 State of Illinois: $46,000 - $89,000 State of Massachusetts: $50,000 - $97,000 State of Maryland: $49,000 - $74,000 State of Minnesota: $50,000 - $84,000 Jersey City, NJ: $55,000 - $99,000 State of New York: $47,000 - $102,000 State of Vermont: $50,000 - $96,000 State of Washington: $49,000 - $93,000 Washington, D.C.: $65,000 - $96,000 The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. Please include a cover letter and resume when applying. EOE/Minority/Female/Disabled/Vet. Principal Applicants Only. #J-18808-Ljbffr