Help Desk Analyst

Provide computer support to internal and external u of the company's information systems. The scope of this position applies to all affiliated companies.
Imaging and profiling laptops


Tablet deployment
Provide user support to associates on all company owned equipment and all company implemented Information Systems, performed daily.
Provide hardware troubleshooting services for all desktop PC's, laptop computers, Personal Digital Assistants, printers and other peripherals.
Level 1 and 2 support
Maintenance services for hardware
Data transfer, backup & system installation for new computer equipment
Provide productivity application software support to staff in the local & field offices
Assist with software installation & customization for end u


We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

College Grad with an internship OR 1+ year of experience with imaging
Bachelor's degree in Computer Science.
Windows imaging experience.
HP, Dell
Windows 10 and 11 and M365
People person with corporate professionalism


Nice to Have Skills & Experience

Active Directory
Healthcare experience
Knowledge of Intune or Azure


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.