Plumbing Service Manager

The LHH is seeking a Plumbing Service Manager for a Direct Hire, Permanent Placement position with a construction client located in the Greater Indianapolis Area. This is an opportunity to join a well-established organization known for its stability, strong employee tenure, and long-standing customer relationships. In this role, you will take ownership of a critical service division, leading daily operations, driving performance, and building a high-performing team in a fast-paced environment. The compensation is commensurate to experience and will range between $130-150K per year plus bonus and includes comprehensive benefit and insurance plans, generous Paid Time Off, and a 401K plan with a company match.

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Must be authorized to work in the U.S. without employer sponsorship.

JOB RESPONSIBILITIES

• Lead daily service operations including dispatching and scheduling of field technicians
• Provide direct supervision over a team of plumbing professionals, technicians, and dispatch personnel
• Establish, monitor, and improve KPIs for operational and team performance
• Optimize scheduling to maximize efficiency and technician productivity
• Oversee inventory levels, equipment usage, and vendor relationships
• Ensure timely completion of jobs while maintaining quality standards
• Troubleshoot complex operational issues and provide hands-on support as needed
• Lead and develop a team of experienced trades professionals
• Conduct performance reviews, coaching, and workforce planning
• Collaborate with leadership on operational strategy and continuous improvement initiatives
• Monitor financial metrics including labor utilization, margins, and cost control
• Maintain compliance with safety regulations and company standards
• Support emergency response and escalation needs as required

QUALIFICATIONS

• NON-NEGOTIABLE REQUIREMENT: You must be an actively Licensed Plumber in order to be eligible for this position.
• Minimum of 5+ years of experience within the commercial plumbing industry is required
• Must have 2+ years of leadership experience managing service operations
• Must have the ability to lead, develop, and manage experienced field teams effectively
• Ideal candidates will have experience working with operational metrics and reporting tools
• Strong communication and conflict resolution skills required
• Ability to work in a fast-paced, high-accountability environment
• Technical proficiency with service management and reporting systems preferred

• ***Must be authorized to work in the U.S. without employer sponsorship. xhyhwjd ***

If you or someone in your network fit this profile and would like to apply for this Plumbing Service Manager position in the Greater Indianapolis Area then please submit your application alongside your resume using the link in this posting.

Equal Opportunity Employer/Veterans/Disabled

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• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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