Provider Growth & Success Manager (Ohio)
$113kWe Love AI Jobs
- Provider Growth & Success Manager (Ohio)WonderschoolRemoteFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis role supports Ohio childcare providers from onboarding through growth, combining business coaching, licensing guidance, product training, and local marketing support. It involves regular provider visits and travel, plus sharing field insights with Wonderschool’s internal teams.* Permanent* On-site* 3+ years### Skills and expertiseHubSpotSalesforceCRManalyticsSaaS onboardinglicensing and compliance### Key responsibilities* Guide providers through onboarding, licensing, compliance, and ongoing business growth.* Coach providers on pricing, budgeting, operations, enrollment, and marketing.* Conduct field visits and training, and share provider feedback with internal teams.## How this job comparesCompared with 505 open mid-level customer success jobs on October 10, 2026.Pay: This job does not publish its pay. The 123 open mid-level customer success jobs that publish US pay start at $113K a year on average.Similar open jobs: We Love AI Jobs lists 505 open mid-level customer success jobs at 185 companies.Remote work: This job is remote. 120 of the 505 mid-level customer success jobs (24%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The role focuses on provider coaching, licensing, product adoption, and customer success. The posting mentions Wonderschool is increasingly powered by AI but does not describe regular AI work for this position.## Full descriptionAbout WonderschoolWonderschool’s mission is to ensure every child has access to early childhood education that helps them realize their full potential. We empower small business owners - childcare providers - to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.We are building a category-defining platform at the intersection of marketplace, SaaS, and public sector systems - now increasingly powered by AI. Our products help providers run and grow their businesses, from enrollment and marketing to licensing, compliance, and daily operations.Our team is small, fast-moving, and deeply focused on building systems that scale. We value people who take ownership, experiment quickly, and use modern tools - including AI and automation - to increase their leverage and impact.Position SummaryThis role blends customer success, business consulting, and operational enablement - owning the end-to-end lifecycle from onboarding through growth and expansion. You will work closely with business owners to improve performance across key levers including revenue growth, operational efficiency, and long-term sustainability.Success in this role requires strong business judgment, structured problem-solving, and the ability to influence outcomes through both direct engagement and scalable systems.ResponsibilitiesDrive Provider Success & Growth• Support providers across their full lifecycle - from onboarding and launch to ongoing growth and expansion• Build strong, trust-based relationships through field visits, virtual coaching, and proactive outreach• Help providers achieve key outcomes including enrollment growth, operational efficiency, and revenue stability• Serve as a trusted advisor, guiding providers through challenges and opportunitiesCoaching & Business Enablement• Coach providers on small business fundamentals, including pricing, budgeting, and financial planning• Support providers in building sustainable operations, including staffing and long-term growth strategies• Help providers develop strong program positioning, parent communication, and community engagement• Guide providers in setting and achieving measurable business goalsLicensing & Compliance Support• Guide providers through state licensing requirements and regulatory processes• Support preparation for inspections and ongoing compliance• Assist with business setup tasks such as documentation, registration, and operational readiness• Ensure providers meet required standards to successfully launch and operateProduct Adoption & Technical Onboarding• Lead onboarding and training for Wonderschool’s platform and tools• Help providers adopt key features that improve efficiency, enrollment, and revenue• Deliver live trainings, walkthroughs, and ongoing support for non-technical users• Identify gaps in adoption and proactively drive deeper product usageMarketing & Enrollment Growth• Support providers in building and managing enrollment pipelines• Guide branding, local visibility, and digital presence (including marketplace listings and reviews)• Coach providers on converting inquiries into enrollments and improving parent engagement• Help providers execute local marketing strategies and community outreachField Engagement & Community Building• Conduct regular in-person visits and host trainings across the region
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