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IT Systems Analyst: 24/7 End-User Tech & Incident Expert

The Addison Group

The Addison Group in Tacoma, WA is seeking an IT Support Specialist to receive, triage, and resolve incidents and requests across the organization. You will work with end users, log tickets, and ensure timely resolution or escalation while maintaining professional communication. You will support Windows OS issues, hardware, and network-related problems, participate in on-call rotations, and collaborate with cross-functional teams to uphold service levels and customer satisfaction. #J-18808-Ljbffr The Addison Group

Vacancy posted 3 days ago
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