Call Center Sales Manager

Now Hiring an Inside Sales Trainer to Tarin and Lead the Alpha Dumpster Inside Sales Team in Beautiful Sarasota, Florida. The Alpha Dumpster Sales Manager is responsible for optimizing the customer experience by actively training the inside sales team, managing current customer relationships and developing solid relationships with new customers. The Sales Manager will train, mentor, and hire the Alpha team to meet company sales goals, build relationships and provide excellent customer service. Responsibilities: Hire, train, coach, and lead the Sales Team to provide support for customers. Develop and implement lead generation strategies to meet business goals and streamline processes. Ensure lead follow up is timely. Answer and guide the sales team through difficult calls or issues to diffuse customer escalations. Resolve escalated issues as needed. Lead team meetings and provide clear expectations of best practices and goals. Support team by assisting as needed on projects and daily tasks. Researches and stays current regarding competitor services. Maintains awareness of competition and trends affecting the industry. Develops strategies and goals based on changing market conditions and customer needs. CDL Required No CDL Required Qualifications: Bachelor's degree in marketing, business, or related field preferred Two years of sales or call center managerial experience preferred Detail-oriented with the ability to manage multiple projects simultaneously Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills. Professional demeanor and adaptability required to change as dictated by situation(s). Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel. Experience with CRM software, preferably Salesforce Creative thinker with the ability to produce innovative solutions Other Job Responsibilities: Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Alpha Dumpster. Any additional job duties that may be assigned by the Supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the workday. WORK ENVIRONMENT: Normal setting for this job is: Office Setting undefined This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation. #J-18808-Ljbffr Waste Pro