Customer Support Specialist I
Openkrill
PelicanCorp seeks a Customer Service Agent to be the frontline for support of customers using our xAccess hosted solutions. You will handle inquiries via phone, email, and chat, provide basic troubleshooting, and guide users to knowledge base resources. You will resolve issues by clarifying questions, identifying causes, selecting effective solutions, and following up to ensure complete resolution in line with SLA expectations. #J-18808-Ljbffr Openkrill
Vacancy posted 3 days ago
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