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Support Engineer

$60k - $75k

Collabera

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Support Engineer

Direct Hire: Baton Rouge, Louisiana, US

Salary Range: 60000.00 - 75000.00 | Per Annum

Job Code: 370805

End Date: 2026-09-02
Days Left: 26 days, 3 hours left

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Location : Baton Rouge, LA

Job Title :: AI Support Engineer

Salary Range: $60k/year - $75k/year

Job Description:

Ideal candidates should possess a strong foundation in AIML, machine learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment. They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various AI platforms.

Technical Skills:

  • Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration.
  • Cloud Technologies: Experience with cloud platforms like AWS, and Azure, including their AI services.
    Generative AI Experience with LLM and Generative AI and Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini)
  • Machine Learning Development: Experience with Machine Learning model development and deployment.
  • AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs.
Experience:
  • Troubleshooting Code Experience: 2 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
    AIML Experience: +2 Experience with Machine Learning model development and deployment.
  • Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and resolving complex issues.
    Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
This is a direct hire opportunity. The selected candidate will be employed directly by our client. All compensation and benefits, including but not limited to medical insurance, retirement plans, paid time off, and other perks, will be provided by the client in accordance with their internal policies and subject to applicable laws and eligibility requirements.

Job Requirement
  • AI
  • LLM
  • Troubleshooting
  • AI/ML
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