Director, Site Merchandising - Beauty

Job Overview The Director of Site Merchandising is responsible for managing a team to optimize the customer’s discovery and selection of products across our Digital properties to optimize online events to drive sales and profitability, and to execute, analyze and audit content. The Director will work closely with peers and cross‑functional teams across business areas to streamline processes, simplify and automate. The Director will develop an agile team that thrives on results and reacts to business as needed. The Director creates a vision, sets goals and success metrics, prioritizes work, optimizes and evolves team structure, and implements key performance indicators (KPIs) and standards. The Director demonstrates a deep understanding of business objectives, defining site business strategies to meet those objectives and translating them into clear, actionable steps for the team. The Director must be highly analytical, organized, and possess strong communication and presentation skills, representing their FOB in many forums and partnering closely with business and technical teams across multiple locations. What You Will Do Deeply understand customer shopping behavior and preferences. Be the expert in your family of business (FOB) and categories within each FOB; maximize online events to increase sales, conversion and profit performance. Understand event business strategy, vision, objective and priorities; define requirements for success and establish best‑in‑class execution KPIs/ROI. Ensure implementation of best site experience and seamless execution of promotions, sitewide events, and fob events. Build strategic cross‑functional relationships (Site Merchandising across FOBs, Sitewide Merchandising, Marketing, Creative Production, Production, and Merchant Partners) to leverage necessary resources for best‑in‑class event execution. Conduct site analysis and audit: align data across all customer touch points and devices, establish best practices across the competitive landscape; facet and browse optimization. Manage Header Fly‑Out, Left Hand Navigation; work with SEO and UX team to develop best practices. Optimize On‑Site Search; establish best practices and execute merchandising approvals as needed. Lead the team to optimize the shopping experience throughout the site for all devices and experiences. Develop an Agile Team that can react with solutions for success. Foster career development—train, motivate and develop team members for continued growth. Develop presentations and present them at team meetings. Develop automation to improve event and taxonomy processes. Work with enhancements and experimentation teams to drive sales and conversion increases. Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers and communities. Maintain regular, dependable attendance and punctuality and perform other duties as assigned. Skills You Will Need Merchandising Experience: A Bachelor’s degree from a 4‑year college or university or equivalent experience, with 8‑10 years of online merchandising or retail experience preferred, and 5‑7 years of experience coaching, developing, and motivating teams at various levels. Retail Industry Knowledge: Passion for and knowledge of the retail industry, including reading fashion magazines and industry publications such as WWD. Experience in apparel, footwear, accessories, or home retailing is a plus. Analytical Skills: Strong analytical and database skills, coupled with visual presentation capabilities. Organization and Attention to Detail: Exceptional organizational skills with a keen eye for detail; ability to develop and maintain efficient systems of organization. Project Management: Proficient in project and process management, capable of effectively managing workload, priorities, and timelines. Communication Skills: Excellent written and oral communication skills; ability to think analytically and pragmatically, and effectively communicate with cross‑functional teams and executives. Initiative and Problem‑Solving: Self‑starter with strong problem‑solving skills and the ability to take initiative. Interpersonal Skills: Excellent interpersonal skills, fostering effective collaboration and teamwork; considered a true team player. Innovative Thinking: Willingness to innovate and continuously seek out new data sources to enhance insights. Relationship Building: Ability to cultivate and maintain relationships with senior and mid‑level management across various teams. Leadership: Demonstrated ability to lead and mentor junior to mid‑level analysts, guiding their priorities and tasks effectively. Who You Are Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and making a difference through volunteer opportunities. Some additional benefits we offer include: Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Click here to see details on benefits. Job Info Job Identification 88476 Job Category Digital Posting Date 05/29/2026, 02:26 PM Location 151 West 34th Street, New York, NY 10001, US Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Bloomingdale's Inc.