CX Strategy & Operations Manager
Comcast Service Center
Comcast is seeking a Customer Service Leader in Manchester, New Hampshire, responsible for aligning customer service strategies with corporate goals. This role includes managing operations, optimizing costs, and driving customer satisfaction metrics like Net Promoter Score (NPS). The ideal candidate will have a Bachelor's Degree and 5-7 years of experience in customer service leadership, demonstrating strong analytical and communication skills. Responsibilities include providing leadership in service delivery and partnering with cross-functional teams to enhance customer experience. #J-18808-Ljbffr Comcast
Vacancy posted 4 days ago
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