Sewer & Drain Service Diagnostics Technician

Job Description

Job Description

Sewer & Drain Service Diagnostics Technician

Be more than a number. Join a crew that backs you up, invests in your growth, and gives you the right tools to do your best work.

A Day in the Life

You roll out in a well-stocked service truck and start your first call at a nearby home. You diagnose a sluggish kitchen line, select the right drain machine, and restore flow safely and cleanly. You capture notes and photos in ServiceTitan, review recommended next steps with the homeowner, and collect payment before heading to a small retail client to inspect a mainline with a camera. Throughout the day, you:

• Diagnose and perform drain cleaning services for residential and commercial properties
• Use ServiceTitan software to manage work orders, customer information, and transactions
• Identify additional plumbing concerns and recommend practical solutions
• Collect payments upon completion of service
• Keep your vehicle organized and stocked with essential parts and tools
• Deliver consistent, safe, high-quality workmanship
• Build trust and strong relationships through excellent customer service

Tools You’ll Rely On

• Drain cleaning machines and augers
• Inspection cameras and leak detection equipment
• Standard plumbing tools (wrenches, pliers, pipe cutters, etc.)
• ServiceTitan mobile app and hardware

About Thousand Oaks Plumbing

Thousand Oaks Plumbing is part of a growing network of home service brands providing top-tier water heater, plumbing, air conditioning, heating, and water purification services. We keep our technicians sharp with continuous training on the newest tools and techniques. We stand for excellence, integrity, and taking care of our customers—and our people.

Compensation & Incentives

• Potential earnings $100k–$135k annually
• Hourly base plus commission
• Sign-On Bonus (based on experience)

Ready to Grow?

If you enjoy solving problems, helping customers, and taking pride in your craft, we’d love to talk.

Legal

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.