Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hybrid Call Center Ops Manager: People & Performance

$80k - $100k

Piper Companies

Piper Companies is looking for an Operations Manager to lead a customer support team in Durham, North Carolina. The successful candidate will have over 5 years of call center experience and a proven track record in a leadership role. This position offers a salary range of $80,000 to $100,000, based on experience, alongside a comprehensive benefits package. Applications will be accepted for at least 30 days from the posting date. #J-18808-Ljbffr Piper Companies

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Hybrid Call Center Ops Manager: People & Performance in Durham, NC vacancy
  • $90k - $110k

    Piper Companies is seeking a Manager, Customer Service (Call Center) for an award-winning organization in the Raleigh...  ...-Durham, North Carolina area. This hybrid role requires overseeing daily call center operations, driving performance excellence, and leading teams to... 
    Performance

    Piper Companies

    Durham, NC
    1 day ago
  • $75k - $100k

     ...Piper Companies is seeking an Call/Contact Center Manager to support a growing...  ...department leaders, driving performance, engagement, and accountability...  ...contact center leadership, people management, process...  ...experience, Durham NC, onsite, hybrid, call center, contact center... 
    Performance
    Contract work
    Relocation package
    3 days per week

    Piper Companies

    Durham, NC
    2 days ago
  • $80k - $100k

     ...seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing...  ...role is ideal for a people‑focused leader with strong...  ...the ability to drive performance. Responsibilities of the...  ...planning for a hybrid operation (3 days onsite... 
    Performance
    3 days per week

    Piper Companies

    Durham, NC
    3 days ago
  • Xylem, located in Morrisville, NC, seeks a Lead HR People Partner to support employee experience and performance management initiatives. This hybrid role demands onsite presence at least three days per week. You will partner with managers to address employee relations issues... 
    Performance
    Local area
    3 days per week

    Xylem

    Morrisville, NC
    3 days ago
  • $75k - $100k

    Piper Companies is looking for a skilled Call/Contact Center Manager based in Durham, North Carolina. This role involves overseeing call center operations within the insurance and financial services sector. The ideal candidate will possess a bachelor's degree, managerial... 
    Suggested

    Piper Companies

    Durham, NC
    1 day ago
  •  ...join our team as an Engagement Center Manager.   The Engagement Center...  ...service excellence, team performance, and compassionate engagement...  ...representatives regularly to ensure that calls are being handled properly...  ...and solutions Organize people and systems to achieve goals... 
    Performance
    Full time
    Temporary work
    Flexible hours
    Durham, NC
    1 day ago
  •  ...QA and Ambulatory Support - Hybrid Work Arrangement: Hybrid (On-...  ...Duke Health's Patient Revenue Management Organization Pursue your passion...  ...Business Office. Work Performed Supervise and coordinate activities...  ...or financially responsible people as required to advise concerning... 
    Performance
    Temporary work
    Work at office
    Remote work
    Monday to Friday

    Duke PF

    Durham, NC
    2 days ago
  • $90.23k

     ...and financial models to assess performance, inform strategic planning,...  ...and initiatives. • Supports management through in-depth analysis and...  ...as required. #LI-LP2 #LI-HYBRID Qualifications • Bachelor...  ...We attract the best people in the industry, supporting their... 
    Performance
    H1b

    CDM Smith

    Durham, NC
    4 days ago
  • $65k

     ...of a full-time role that has flexible, hybrid hours working from our office and your home...  ...*. Company Culture: At our company people are ambitious but respectful, high-energy...  ...uncapped room for rapid growth based on performance. State and federal laws require... 
    Performance
    Full time
    Work at office
    Flexible hours

    Lomenick Agency

    Durham, NC
    more than 2 months ago
  • $170k - $190k

     ...a full-time salaried, hybrid position, serving as an...  ...of an AI-first people technology ecosystem for...  ...People Technology roadmap centered on AI, automation, and...  ...Oversee the administration, performance, and security of core...  ...Relationships Manage, mentor, and scale a high... 
    Performance
    Full time

    Optimize Partners

    Durham, NC
    3 days ago
  • $65k

     ...of a full-time role that has a flexible hybrid schedule working from home and at our Tampa...  ...*. Company Culture: At our company people are ambitious but respectful, high-...  ...uncapped room for rapid growth based on performance. State and federal laws require licensing... 
    Performance
    Full time
    Work at office
    Work from home
    Flexible hours

    The Violand Agency

    Durham, NC
    3 days ago
  •  ...global organization. THIS IS A HYBRID ROLE. Key Responsibilities U...  ...Improvement & Project Management Identify and implement improvements...  ...dispersed organization People Leadership Lead and develop...  ...locations; coach and assist in performance of an extended team, ensuring... 
    Performance
    Contract work

    Bioventus

    Durham, NC
    3 days ago
  • $138.6k - $257.4k

    The Head, QA Ops and Compliance (Associate Director Level) provides...  ...develops Quality Assurance Managers, partners closely with...  ...Operational Excellence through performance metrics (KPIs/KQIs), continuous...  ...Minimum 6-10 years of direct people leadership, including team development... 
    Performance
    Remote work

    Novartis Farmacéutica

    Durham, NC
    4 days ago
  •  ...Electronic GmbH is looking for a Lead HR People Partner to support managers in executing HR programs that enhance employee...  ..., including employee relations and performance management. Located in Morrisville, NC, this hybrid position demands onsite presence three days... 
    Performance
    Local area
    3 days per week

    Ebro Electronic GmbH

    Morrisville, NC
    1 day ago
  •  ...position based in Durham, North Carolina. This hybrid role offers a mix of patient care and...  ...clinical quality initiatives, including performance improvement and informatics. The ideal...  ...with a strong commitment to patient-centered care, proficient in utilizing data to enhance... 
    Performance

    Avance Care

    Durham, NC
    2 days ago
  •  ...looking for an Associate Sales Force Effectiveness Director. This hybrid role requires expertise in sales efficiency and collaborative...  ...to drive strategic initiatives and optimize sales performance. Candidates should possess a strong background in data analysis... 
    Performance

    United Therapeutics Corporation

    Durham, NC
    3 days ago
  •  ...Incorporated in Morrisville, North Carolina, is looking for a Lead HR People Partner. The role involves advising on employee relations,...  ...resolution, and knowledge of HR systems like Workday are essential. This hybrid role requires onsite presence at least three days per week. #J-... 
    Performance
    3 days per week

    YSI Incorporated

    Morrisville, NC
    1 day ago
  • EmergencyMD is hiring a Manager, Operations based in Durham, North Carolina. In this hybrid role, you will partner with the SVP, Operations to enhance operational performance across healthcare initiatives. The position requires strong analytical skills and a background... 
    Performance

    EmergencyMD

    Durham, NC
    3 days ago
  • A leading pediatric therapy provider is seeking a BCaBA for a hybrid role involving overseeing clinic operations and designing ABA...  ...and a collaborative mindset. Offering competitive compensation, performance bonuses, and comprehensive benefits like health insurance, PTO... 
    Performance

    Therapy Smarts, Inc

    Durham, NC
    2 days ago
  •  ...Triangle Park, Durham NC 27709/Hybrid 12+ Months The candidates...  ...environments across multiple servers. Performing first level analysis of all...  ...according to defined on-call support procedures. The...  ...levels and develop incident management procedures #J-18808-Ljbffr STI
    Performance
    Night shift
    Rotating shift

    STI

    Durham, NC
    5 days ago
  • $90k - $110k

    Piper Companies is seeking a Manager, Customer Service (Call Center) for an award winning...  ...(Call Center) role is a hybrid position requiring regular...  ...center operations, drive performance excellence, and lead teams...  ...) role is an experienced people leader with strong... 
    Performance

    Piper Companies

    Durham, NC
    1 day ago
  •  ...Durham, NC, or Salt Lake City, UT. This hybrid role focuses on overseeing employee health...  ...administration. Key duties include managing leave inquiries, conducting compliance audits...  ..., and a variable annual bonus based on performance. #J-18808-Ljbffr BioFire Diagnostics
    Performance

    BioFire Diagnostics

    Durham, NC
    3 days ago
  •  ...a Director of Business Operations to oversee RFP and Business Ops functions within IQVIA Digital. This leadership role is responsible...  ..., implementing strategies to streamline workflows, enhance performance tracking, and ensure high-quality proposal submissions across diverse... 
    Performance
    Remote job

    IQVIA Argentina

    Durham, NC
    1 day ago
  • $75k - $95k

     ...from all backgrounds, Cypress people are drawn to work in a...  ...client-focused Customer Service Manager (CSM) to oversee day-to-day client...  .... Facilitate service performance reviews with clients to ensure...  ..., NC. The team operates on a hybrid schedule, with in-office schedule... 
    Performance
    Work at office
    3 days per week

    Cypress Creek Renewables

    Durham, NC
    3 days ago
  •  ...Child Welfare Trainer / Content Developer Durham, NC (Hybrid). 6+ months. Some must be performed on State premises. Do you accept this requirement? Approximately...  ...who oversee and administer social services programs that are managed through the NC FAST system. #J-18808-Ljbffr... 
    Performance
    Contract work

    Software Technology Inc

    Durham, NC
    3 days ago
  • Food Lion in Durham, NC is seeking a Front End Manager to oversee operations including the Service Center and Self-Checkout. The role involves training staff...  ...high standard of customer service and financial performance. The ideal candidate should have strong leadership... 
    Performance

    Food Lion

    Durham, NC
    2 days ago
  •  ...expertise and experience in Android development to build high-performance mobile applications. Responsibilities include designing and maintaining...  ..., integrating APIs, and collaborating in Agile teams. This hybrid role requires working in the client office every alternate... 
    Performance
    Work at office

    NTT DATA, Inc.

    Durham, NC
    1 day ago
  • ManpowerGroup Global, Inc. is seeking a Sr Data Engineer to join a high-performing squad. You will develop scalable data solutions, focusing on...  ...with Informatica, and data warehousing expertise in Snowflake. Hybrid work arrangement (50% onsite) with multi-location options in... 
    Performance

    ManpowerGroup Global, Inc.

    Durham, NC
    2 days ago
  •  ...Vice President, People Technology About the Company Industry-leading provider of...  ...filing services exemption certificate management e-commerce integrations and e-commerce...  ...and delivering the global strategy, performance, and innovation behind the tools that support... 
    Performance

    Confidential

    Durham, NC
    1 day ago
  •  ..., and REST API integration, with secondary Swift/iOS awareness. Hybrid work from client offices (alternate weeks) in Westlake, TX and Durham, NC, supporting cross‑platform initiatives and high‑performance mobile experiences. You will collaborate with UI/UX designers, backend... 
    Performance

    NTT America, Inc.

    Durham, NC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hybrid Call Center Ops Manager: People & Performance. Be the first to apply!