Job Patient Account Representative (ETS) | Temporary

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Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

Key Responsibilities:

• Responsible for collection and followup of all accounts assigned prior to, during or after admission and discharge.
• Communicates the hospital's financial policies to all patients.
• Identifies patients who require early financial counseling intervention.
• Provides information regarding resources for patients who need financial help.
• Coordinates classification for bad debt and charity.
• Verifies, researches and completes all paperwork and forms to bill all types of claims for reimbursement via electronic system and hard copy.
• Serves as a patient advocate during the cycle of the account.

Minimum Qualifications:

• A high school diploma or equivalent.
• Basic typing and good communication skills.
• For billing or collections positions, one year of collections or billing experience is required.
• For admissions positions, one year of experience in a healthcare environment or one year of customer service experience is required.

Note: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance.

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services.