General Manager - Design Build Construction

At Bartlett & West, we are more than just a design and construction company—we are partners in our clients’ success by building trusted relationships while living out our purpose of leading our communities to a better tomorrow. Driven by our core values of earning trust, delivering quality, and serving others, we bring our clients’ vision to life with attention to what’s most important to them. From concept to completion, our collective design and construction teams are dedicated to delivering projects that exceed expectations while fostering long-term relationships built on trust. This ultimately benefits all of us as owners in this 100% Employee-Owned, S-Corporation ESOP company where everyone has a stake and interest in our success.

Position Summary

The person in this position will have responsibility for strategic leadership and growth of Bartlett & West Construction. This position is responsible for providing operational excellence, financial management, team leadership and relationship management with all stakeholders, driving the contracting and comprehensive risk management in order to meet or exceed all contractual and financial targets. The location preference for this position is the Overland Park, KS office but alternatives will be considered. Bartlett & West Construction currently prioritizes project pursuits in the Midwest but is prepared to support projects throughout the lower 48 contiguous states. Bartlett & West Construction current year contract volume is approximately $20 million and pursuing strong growth.

Responsibilities

Essential Functions & Responsibilities

Strategic Leadership

• Provides direction and leadership for projects across all phases of the project lifecycle.
• Engages in the creation, development, and execution of plans and programs for the growth of the company.
• Develops and execute strategies to expand market share and revenue.
• Promotes Alternative Project Delivery methods and engages with industry organizations to continuously evolve to result in increased project quality and client satisfaction

Partnership Development

• Serves as the primary client relationship contact at a leadership level, exhibiting a deep knowledge and understanding of the client which, in the case of Alternative Project Delivery methods, should be done in collaboration with the design-side Project Manager.
• Guides and participates with the team to build and maintain long-term relationships with existing clients for the assigned work to build new business opportunities and cultivate repeat wins.
• Creates and fosters close relationships with the subcontractor community in order to develop long-term partners.
• Guides Construction Project Managers on the selection process of qualified subcontractors to achieve targeted project results.
• Develops and maintains strong relationships with partners from the Bartlett & West design side and other subconsultant partners.

Talent Development

• Fosters a productive and enthusiastic team of direct reports through coaching and development, goal setting, continuing education and ongoing talent and performance assessment.
• Delegates appropriately and follows up effectively.
• Participates in and/or leads the interview and selection process for roles needed to successfully achieve the outcomes of the company.
• Identifies individuals for advancement in the organization, particularly for the purposes of succession planning. Invests necessary time and effort to coach and develop identified successors, positioning the organization to effectively transition leaders.
• Aligns Construction Project Managers and Site Superintendents with roles for which they are well-suited and have the highest probability of success.
• Develops recruiting strategies promoting a continuous pipeline for entry level positions including building relationships with select universities and trade schools.

Fiscal And Administrative Accountability

• Budgets and manages sales and gross margin consistent with established goals. Focuses on growth of the construction company.
• Participates in the establishment of and assumes responsibility for achieving financial objectives for all operations in scope of authority.
• Develops, reviews and approves budgets; reviews and interprets various financial reports; effectively applies financial information to effective decision making.
• Conducts and directs all business operations under assignment in a manner consistent with company purpose and core values.

Operational Effectiveness

• Ensures successful implementation and execution of operational activities to maximize resources, manage processes, and pursue efficiency and cost effectiveness.
• Works in collaboration and cooperation with other business units and/or departments, to provide effective oversight to assigned projects providing quality assurance and ensuring customer satisfaction.
• Stays abreast and informed regarding relevant technical, operational, and professional developments related to the construction company in part through active engagement with Associated General Contractors, Design Build Institute of America and similar organizations.

Business Development

• Participates in identifying business development goals related to growth in revenue and profit.
• Represents the Company as a senior leader in the management of customer relationships.
• Represents the Company at community and industry events, as appropriate.

Compliance & Risk Management

• Guides and ensures the project team is adhering to safety regulations, contractual requirements, and industry standards.
• Leads the development of appropriate contracts that include appropriate contract language, scope of work, fees to complete the work, and appropriate schedules.
• Assists the Construction Project Manager when necessary to mitigate risks through proactive communication and management of potential issues.
• Serves as escalation point for all project, financial, business development, contractual and client relationship risks relative to contractual obligations.
• Supports the Construction Project Manager when needed to negotiate issue resolution including change orders, contingency expenditures, claims and appropriate fee enhancements.
• Conducts project risk assessments and escalates various risks, such as quality or financial issues, to supervisor to provide visibility, mitigate risk and create appropriate solutions.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee-owner's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisor as deemed appropriate.

Qualifications

Knowledge, Skills, Abilities:

• Effective communication skills (verbal and written)
• Knowledge and experience implementing Alternative Project Delivery methods
• Excellent listening and reading skills, including proofreading
• Effective problem solving and decision making skills
• Demonstrated credibility and professionalism in interactions with internal and external stakeholders, maintaining confidentiality and trust.
• Ability to lead multi-disciplined teams while managing multiple priorities in a fast-paced environment
• Ability to negotiate
• Analytical and critical thinking skills
• Ability to achieve business results
• Strong organizational skills and the ability to maintain appropriate amount of detail
• Demonstrates a high degree of creativity, foresight, and mature judgment in planning, organizing and problem analysis and resolution
• Strong proficiency in MS Office Suite including Word, Excel, PowerPoint, Teams and Outlook
• Ability to embrace new technology and processes including learning other software programs as needed (Bluebeam, Intaact Accounting Software, ProCore, Primavera, , etc.)
• Strategic Vision: Ability to set long-term goals and execute growth strategies.
• Operational Excellence: Skilled in project delivery, scheduling, budgeting, and risk management.
• Relationship Builder: Strong network in the construction and engineering sectors; adept at client and partner engagement.
• Leadership & Team Development: Proven ability to build, inspire and lead diverse teams and mentor future leaders.
• Financial Acumen: Comfortable with forecasting, cost control, and profitability analysis.

Education

Bachelor’s degree in construction management or related engineering field required.

Experience

15+ years construction management experience with at least 5 years in a leadership role. Proven track record of growing a construction business and managing multi-million dollar projects. Active membership and involvement in Associated General Contractors, Design Build Institute of America and / or other similar industry organizations.

Travel Expectations

Must be able to travel in-state and out-of-state on occasion, which usually would consist of visiting other office locations, project sites, attending seminars or business meetings.

This job description is not designed to cover or contain a listing of all functions and responsibilities that are required of this position. Employee owners are expected to take on additional responsibilities as requested.

An offer is contingent upon successfully passing the pre-employment drug screen. Drug screen will need to be completed within 48 hours of being contacted.

Nearly all positions at Bartlett & West can require employee-owners to operate a motor vehicle on public roads in the course of their duties. Accordingly, all employees may be required to have acceptable driving records and to provide an authorization to the Company to periodically obtain MVR reports”.

Bartlett & West is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, status as a protected veteran or status as a qualified individual with disability.