Premier Experiences Senior Manager
$130k - $195kCooley LLP
Cooley is seeking a Premier Experiences Senior Manager to join the Marketing and Client Development team.
Position summary: This role is part of the Strategy, Transformation & Growth Team, which acts as the firm’s "central nervous system," building the scalable infrastructure and data-backed frameworks that allow Marketing & Client Development to move from reactive execution to proactive, high-impact strategy. It ensures that strategic choices and unique brand differentiating experiences (spanning high-end events to targeted digital channels) are translated into repeatable, optimized market performance that makes the firm stand out in market. Specific duties and responsibilities include, but are not limited to, the following:
Position responsibilities:
Program Design & Strategy: Partner with BU Marketing and CD to design event programs that facilitate specific client engagement and cross-selling opportunities.
End-to-End Marquee Execution : Lead the planning and execution of the firm’s most complex marquee events, managing the timeline from initial concept through post-event analysis.
Sponsorship Activation: Drive the tactical strategy for major industry conferences (e.g., JPM), ensuring Cooley’s presence is high-impact, coordinated, and differentiated.
Business Unit Partnership: Serve as the day-to-day liaison for BU stakeholders, translating their specific practice goals into actionable experiential plans.
Integrated CD Planning: Collaborate with CD and BU leads to identify key targets for premier events and develop structured "follow-through" plans to accelerate the sales cycle.
Vendor & Contract Management: Source and manage premium vendors and lead the contract negotiation process, ensuring all services meet the firm’s standards for "Premier" delivery.
On-Site Experience Leadership: Lead on-site teams for major activations, acting as the primary point of contact for partners and ensuring a seamless experience for all attendees.
Data Capture & Lifecycle Tracking: Ensure that every premier activation captures critical client data and transitions it into the CRM to support long-term relationship management.
Budget Ownership: Manage the specific budgets for assigned marquee programs, ensuring precise tracking, variance reporting, and cost-efficiency.
Tech Platform Utilization: Master the use of event technologies to manage registration, attendee engagement, and logistics, coaching the Specialist level on best practices.
People Leader:
Serve as direct supervisor and mentor to direct reports
Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
Support business professional development and continued educational opportunities
In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
All other duties as assigned or required
Skills and experience:
Required :
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Ability to work extended and/or weekend hours, as required
Ability to travel, as required
5+ years applicable experience in the field (e.g., marketing or business development, preferably with an emphasis working in a strategy, transformation, or growth function), with 2+ years of exempt/management experience in relevant roles
Ability to work more independently, demonstrate escalating ownership and mastery of assigned area, exhibit strength in the areas below, become a resource and mentor to others
Must have professional services industry experience and/or B2B marketing experience
Must have CVENT, TicketManager, and CRM experience
Experience with vendor management, contract negotiations, and onsite delivery
Preferred :
Bachelor’s degree
Supervisory experience
Prior legal industry or professional services experience
Competencies:
Entrepreneurial by nature
Excellent attention to detail
Approaches tasks through a lens of quality and consistency
Approaches tasks through a digital first lens
Exceptional interpersonal and communication skills with ability to facilitate and solve problems
Ability to organize, prioritize and coordinate multiple activities often under tight timelines
Takes a consultative approach to set goals, drive projects, and achieve outcomes
Strong judgment
Team-player with collaborative spirit
Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data
High level of professionalism at all times
Demonstrated ability to lead through influence and develop talent
Proactive, analytical mindset
Effective presentation skills
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected annual pay range for this position with a full-time schedule is $130,000 - $195,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
$163.2k - $220.8k
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth... ...professional, responsive service experience. The Client Service team has a dedicated... ...improvements in how we work. We are seeking a Senior Manager to support the execution of our...SeniorFull timeImmediate startWorldwide- Taketwo is seeking a Senior Workplace Manager to lead their Workplace Experience Team in New York. In this people-first role, you'll manage daily operations, enhance workplace experience, and oversee facilities. With 6-8 years in workplace or facilities management, you'...Senior
- ...touch millions of lives every year and experience the greatness of the human spirit at its... ...force for good! As one of the nation’s premier humanitarian organizations, the American... ...including business owners, developers, product managers, technologists, and project managers—to...SeniorTemporary workRemote workWork from homeFlexible hours
- ...oversee the Guest Engagement Center, ensuring exceptional guest experiences across 365 days of operation. You will report to the Director... ...ADA ticketing oversight. The role requires 5-8 years of management experience, strong communication, and a proven track record in...Senior
$120k - $130k
Senior Account Director, Member Experience & Retention - SeeAll Marketing Alliance About the ANA The ANA's (Association... ...leaders, and teams of the world’s premier brands in leveraging their ANA... ...SeeHer frameworks. Relationship Management & Engagement Build trusted...SeniorCasual workRemote workFlexible hours$112,000 - $181,000 per day
...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll, multi-... ...by 1,000+ companies.This is the first Senior CX Manager role at the company the person who decides what great customer experience looks like, builds the team to deliver it...Senior- Aritzia in the United States is seeking a Senior Manager / Manager, Events & Experiences to lead the team responsible for delivering innovative retail events and experiences. You will translate strategy into retail event programs, oversee day-to-day operations with cross...Senior
- Northwell Health in New York is seeking a patient experience professional to support inter-departmental collaboration and promote a patient- and family-centered care culture. The role emphasizes hospitality, care delivery, and stakeholder engagement across teams. The candidate...Senior
$123k - $215.25k
...Dining and Marketing Technology.The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within... ...experiences.You will be part of a team that is responsible to create/manage products supporting the segmentation, targeting & eligibility...SeniorFlexible hours- COMFORT SYSTEMS is seeking a Product Design Manager for the Experience Design Team in New York, NY. The role requires a skilled designer with at least 5 years of experience in product design and tools like Figma. You’ll lead projects and mentor team members while ensuring...Senior
- ...and participating in all phases of product development. Ideal candidates have a strong portfolio, problem-solving abilities, and excellent communication skills. This position offers competitive compensation, reflecting experience and location. #J-18808-Ljbffr Work & CoSenior
- Central Business Solutions, Inc is seeking a Senior Brand Design Manager in New York City to lead packaging design systems and global brand experiences for enterprise brands. You will collaborate with marketing teams and divisions to ensure the global strategy aligns with...SeniorLocal area
$95k - $150k
RADAR seeks a Senior Manager of Customer Experience in New York, NY. This role focuses on leading a team to support the implementation and adoption of RADAR’s technology in retail environments. Responsibilities include managing customer relationships, driving operational...Senior- Aurora is seeking a Senior Manager, Customer Support to lead the Customer Experience & Support Operations team and own the frontline support strategy for its B2B customers, including carriers and fleets. You will hire, build, and manage the largest team in the support...Senior
- Medidata, a Dassault Systèmes brand, seeks a Senior Manager of Product Marketing, Data Experience, to drive awareness and demand across offerings in this market-leading portfolio. You will partner with Data Experience and the broader product marketing team to develop go...Senior
- TransUnion LLC is seeking an Advisor, Product Management within the B2B Service team to define and own the vision for Salesforce Experience Cloud portals, self-service capabilities, automation, and AI-enabled service opportunities. You will partner with Care and Servicing...Senior
$89.36k - $134.04k
...inspires big ideas, profitable brand growth, and exceptional client experiences. Lead the client learning agenda working closely with... ...the client experience and drive client satisfaction.•Own and manage the Net Promoter Score (NPS) program, including survey design,...SeniorFull time- Airbnb is seeking an HR Generalist to join its Employee Experience delivery model across the Americas. The role ensures HR services are... ...journey. You will partner with Business Talent teams, advise managers and employees, support cyclical talent programs, and collaborate...SeniorRemote job
- Burtch Works is seeking a Director of Customer Experience & Market Research Consulting to lead an embedded, strategic engagement for a Fortune... ...insights into actionable business recommendations. As the senior consulting lead, you will work directly with executive stakeholders...Senior
- ...-demand marketplace for lawn care is seeking a communications experience owner to enhance the Pro journey. In this remote position, you... ...that fosters trust and motivation. Key responsibilities include managing in-product communication, community engagement, and help...SeniorRemote jobFlexible hours
$112k - $160k
A global consulting firm is seeking a Senior Product Manager to define and drive the strategy for both physical and digital products. You will... ...outcomes. The ideal candidate will possess 3-5 years of experience in product management, strong analytical skills, and proficiency...Senior- A leading luxury goods company is seeking a Sr. Manager of Client Development to shape the client development strategy in the Private... ...stakeholders to retain and grow top clients through valuable experiences. This role requires 7+ years of experience in client development...Senior
- Medidata is seeking a Senior Manager, Product Marketing, Data Experience, located in New York. This hybrid role involves collaborating with various teams to drive awareness and sales materials for Medidata's offerings in the clinical trials space. The ideal candidate will...Senior
$198.7k - $391.6k
Position Summary Position Summary The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy,...SeniorLocal area- ...Yorker Hotel, operated by Highgate Hotels, is seeking a Senior Overnight Front Office Manager in New York, NY. The role oversees Guest Services,... ...have at least 5 years in hotel front office, supervisory experience, and strong skills in customer service, Windows, and Microsoft...SeniorWork at officeNight shift
- Affirm is seeking a Staff Product Manager to define the core consumer experience across app and web. This role requires 8+ years in product management, with a strong background in consumer technology and experience leading cross-functional teams. You will own foundational...SeniorRemote workFlexible hours
- Thyme Care in the United States is seeking a Senior Manager, CRM & Lifecycle Marketing to lead high-volume member communications across... ..., and Brand teams to translate lifecycle strategies into actionable, data-driven experiences that reduce #J-18808-Ljbffr Thyme CareSenior
- ...Unified 'Definition of Ready' Framework Enforce non-negotiable experience quality gates Drive the Automation & Shift-Left Pipeline... ...Guardrails Optimize Elastic Vendor Resourcing Govern Predictive Risk Management & Escape Audits Embed Structural Compliance & Audit...SeniorShift work
- ...Senior Manager, Analytics, Customer Experience The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers spanning...Senior
$66.3k - $70k
A luxury hotel chain seeks an experienced Housekeeping Floor Manager in New York to oversee the cleaning staff and maintain high service... ...training staff. Candidates should have at least 2 years of experience, strong organizational skills, and be able to lift up to 40...SeniorFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Premier Experiences Senior Manager. Be the first to apply!
- dunkin manager New York, NY
- phlebotomy manager New York, NY
- collision manager New York, NY
- machining manager New York, NY
- press printing manager New York, NY
- manager special events New York, NY
- instrumentation manager New York, NY
- mill manager New York, NY
- slot manager New York, NY
- senior preconstruction manager New York, NY
