Contact Center Specialist II - Data & Quality Champion
Kaiser Permanente
Kaiser Permanente is seeking a Customer Service professional to support patients, members, providers, and internal staff by delivering information and directing inquiries to the right channel. The role involves tracking and resolving issues, escalating when needed, and contributing to performance data and operational reports for leadership review. The candidate will develop insights by collecting standard and nonstandard data, supporting quality improvements, and collaborating with team members #J-18808-Ljbffr Kaiser Permanente
Vacancy posted 8 hours ago
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