Director, Corporate Communication

Overview Director of Corporate Communications leads all internal/external communications for the organization's clinical, support services and health plans in all locations. Communication responsibilities include management of external and internal messaging for Carle Health including all Carle and Health Alliance entities. Serves as public information officer and spokesperson when designated and leads proactive news and social media planning, training, implementation and measurement as well as responsive incident and issue management. Advises executive leadership on the organization’s position regarding regulatory, legal and business changes that shape employee and public perception. Manages corporate intranet, employee educational, engagement and benefit messaging to all staff members, developing strategy and measuring results to achieve desired outcomes. Responsible for community relations including external affairs and community benefit reporting. Qualifications Certifications: N/A Education: Bachelor's Degree: Related Field Work Experience: Marketing – 10 years Special events – 10 years Media relations – 10 years Public relations – 10 years Corporate communications – 10 years Specialized Knowledge: Excellent strategic thinking. Excellent communication skills. Strong conceptual skills. Administrative and planning abilities. Demonstrates understanding of marketing research concepts, digital strategy and graphic design concepts to effectively partner with peers. Responsibilities Leads and manages communication department operations including. Budgeting, personnel actions for hires, promotions, discharges, performance evaluations, and disciplinary measures. Resolves work‑related issues, or assists employees in solving work‑related issues. Participates in Carle Health committees and work groups as needed to support administrative initiatives. Examines issues, policies, actions and long‑range plans for internal and public relations impact. Makes recommendations to senior leadership. Provides positioning, media coaching, strategy and scripting guidance as necessary. Partners with Carle Health marketing communications leadership. Incorporates internal and public relations activities. Integrates marketing communications plans, measuring all activities to achieve desired outcomes. Anticipates and counsels, prepares and coaches official Carle Health spokespeople for effective media, online and presentation communications. Develops internal communications strategies. Ensures team members in all geographic areas, work environments and education levels understand and act on organizational policies and procedures. Manages all internal communications channels including intranet, email, signage. Manages internal campaigns. Improves team member experience, building on the organization’s culture and environment. Develops position papers and statements on subjects of public and employee interest, delivered on behalf of the organization and its leaders. Examines issues for relevant public relations ramifications and makes recommendations to senior administrative staff, providing scripting and media coaching as necessary. Leads media relations and serves as Carle spokesperson and public information officer when needed. Facilitates public speaking engagements and tours. Supports external and internal communications strategies. Produces or supervises coordination of corporate public relations and special events including open houses, facility dedications and other activities. Manages Community Benefit donations and associated promotions and event participation to align with Community Benefit, Community Health, Public Relations and Marketing strategies of Carle Health. Manages Community Benefit tracking/reporting for the organization and its hospitals. Operates in accordance with state and federal guidelines. Provides content strategy and brand strategy for digital properties. Collaborates with the Digital Services team to support branding and marketing strategies. Compensation and Benefits The compensation range for this position is $55.96 per hour - $96.25 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. For more information: View email address on click.appcast.io. #J-18808-Ljbffr