Administrative Support Specialist

The Administrative Support Specialist provides essential administrative support to ensure the efficient, timely completion of high-priority tasks within the Billing & Collections Department. The ideal candidate is familiar with a range of billing and collections practices and established departmental procedures. Duties & Responsibilities Prepare, collate, and process daily patient invoices, insurance claims, EOBs, PCRs, and related documentation Complete and submit daily outgoing mail and manage daily fax submission of insurance claims Manage and maintain assigned workflows on a daily basis Research patient accounts via the Montefiore Epic system Document and file applicable hospital face sheets Run and submit daily productivity reports and templates at the end of each shift Complete assigned projects requiring strong attention to detail and timely follow-through Perform additional tasks and special projects as assigned by management Promote and foster the mission, vision, and values of Empress Ambulance Services Qualifications High School Diploma or equivalent (minimum) Previous administrative experience required Strong written and verbal communication skills Ability to prioritize, multitask, and meet deadlines Detail-oriented, coachable, and able to take initiative Strong problem-solving and decision-making skills Ability to document, analyze, and interpret work and instructions accurately Physical Requirements Ability to hear, see, and maintain full range of motion Ability to sit for extended periods of time Travel Required No. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Empress EMS