Mental Health Program Manager

Position Open Until Positions Are Filled*** The Contra Costa Health Services Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve. Mental Health Program Manager Positions Three Mental Health Program Manager positions are available. Responsibilities vary by program focus: Housing Services & Continuum Development Manager: Oversees administrative operations for Housing Support Services, manages contract management for housing resources, secures state and federal infrastructure grants, coordinates facility maintenance, leads grant writing and grant management, manages revenue, and provides subject matter expertise on the Behavioral Health Service Act Housing Component. Adult System of Care Manager: Manages program planning, development, implementation, clinical contract monitoring, and contractor support for the Adult System of Care. Duties include program evaluation, training, policy development, meetings facilitation and staff supervision. BHSA Program Manager: Oversees the annual BHSA Community Program Planning Process, conducts data analysis from surveys and evaluations, prepares the annual BHSA 3‑Year Plan/Annual Update Report, attends statewide meetings, coordinates BHSA Innovation projects, ensures timely completion of Department of Health Care Services reporting, stays abreast of legislative updates, joins advisory council meetings, responds to community requests for BHSA presentations, and supervises staff. We Are Looking For Someone Who Handles stress well – remains calm under pressure while addressing demands from multiple sources. Is a team player – provides effective and supportive feedback to team members. Is flexible – adjusts quickly during periods of prolonged stress. Is focused – manages larger program goals without distraction. Has a leadership mindset – leads a team through service and support of their work and efforts. What You Will Typically Be Responsible For Auditing staff adherence to standard work and workflows. Providing performance feedback and ensuring understanding of workflows. Reporting on team compliance with workflows. Facilitating improvement and staff meetings, coaching staff individually. Hiring, training, onboarding new staff and maintaining personnel folders. Developing surveillance strategies for KPIs, program requirements and compliance metrics. Reviewing critical clinical practices for patient and staff safety. Coordinating program activities with sister agencies across systems. A Few Reasons Why You Might Love This Job Support the creation and maintenance of a healthcare system that promotes patient and staff safety. Work with a dedicated and diverse team of professionals who value service to others. Contribute to a dynamic organization that embraces creativity, learning, and mutual support. A Few Challenges You Might Face Provide support and structure for team members who serve populations with complex needs. Analyze and assess complex problems across professional disciplines. Remain focused and organized in a fast‑paced work environment. Competencies Required Innovative Problem Solving – identify and analyze problems to propose new ways of doing business. Safety Focus – vigilance and care in identifying and addressing health risks and hazards. Action & Results Focus – initiate tasks and focus on accomplishment. Handling Stress – emotional stability and self‑control under pressure. Informing – proactively obtain and share information. Building & Maintaining Relationships – establish rapport and maintain productive relationships. Handling & Resolving Conflict – manage interpersonally strained situations. Leadership – guide and encourage others toward a common goal. Leveraging Diversity – appreciate benefits of varied backgrounds and cultures. Driving Results – achieve or surpass results against internal standards. Managing & Facilitating Change – address key factors for successful organizational change. Managing Organizational Complexity – maneuver through complex political situations and functions. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out‑of‑state valid license accepted during application process. For positions requiring clinical supervision: a valid California Board of Behavioral Sciences license as LCSW, LMFT, LPCC, or a California Board of Psychology psychologist license. Education: Master’s degree from an accredited college or university with a major in psychology, social work, counseling, public administration, or a closely related field. Experience: Three (3) years of full‑time post‑licensure experience providing mental health services in a behavioral health program or agency, with at least one (1) year of supervisory experience. OR three (3) years of full‑time experience in mental health program administration, with at least one (1) year of administrative responsibility and staff supervision. Benefits Benefits offered by Contra Costa County. For details, find more information on benefits offered by Contra Costa County. Equal Employment Opportunity It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. #J-18808-Ljbffr