Patient Access Rep V

Job Title: Patient Intake Representative

Shift:
M:7am-4pm, T:8am-5pm, W:9am-6pm, Th:8am-5pm, F:7am-4pm

Job Responsibilities:
Schedule patient appointments and greet patients upon arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check-in procedures
Enter patient demographic and billing information accurately
Verify insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis, as needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times regularly
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when necessary
Perform administrative and clerical duties as needed

Minimum Qualifications:
High school diploma, GED, or equivalent
One year or more of customer service experience

Additional Job Standards:
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficiency in Microsoft Office
Flexibility to work overtime, as needed
Able to pass a standardized colorblindness test