Inside Sales Representative - Building Mesh

divh2Inside Sales Representative Building Mesh/h2pDevelops and maintains customer relationships by becoming knowledgeable of each customers needs and executes steps to ensure these needs are met. Secures market information necessary to assist Sales Manager in setting price parameters; quotes and sells within said parameters. Monitors sales by customer and takes direct action to ensure sales objectives are met. Essential Duties and Responsibilities An individual must be able to perform each duty satisfactorily./pulliSolicits, configures quotes and sells to meet/exceed sales objectives./liliCreates orders after sales are made and monitors through the credit, production, shipment and delivery processes. Updates customers as needed./liliUpdates and maintains individual customer profiles for each account with accurate contact/mailing information, price lists, credit lines, specific customer requirements, competitors and tonnage sold./liliCreates and maintains a call report for each customer. Logs all pertinent written and verbal correspondence between the customer, ISR, NSM and ISS in the call report./liliAssists ISS with handling outside processing, ICTs and Discreet Job entry as directed. Assists co-workers customers as directed by ISS./liliCommunicates with customers to follow up on inquiries, pending orders, inventory needs and market trends./liliPrepares, prints and sends documentation requested by the customer such as ASTM letters, Mill Certifications, MSDS reports, Leeds documents, Proof of Deliveries and other various forms./liliSecures and report market data verbally and via call reports. Collaborates with Sales Manager and Inside Sales Supervisor regarding sales strategies for specific accounts as well as for specific geographical regions./liliKeeps current on inventories, lead times, and machine capabilities./liliTravels as required by Sales Manager to customers, IWP manufacturing plants and industry-related conventions and shows./liliProvides information for customer claims and complaints to be processed accurately and in a timely manner. Works directly with departments involved (such as Production, Traffic and Shipping) and monitors progress to assure resolutions satisfactory to Insteel and customers./liliDetermines eligibility of callers to become customers. If eligible, secures information needed for the processing of new account credit information./liliPrepares reports as directed by Sales Manager and Inside Sales Supervisor./liliCarries out responsibilities in accordance with the organizations policies and applicable laws./liliOther duties may be assigned./li/ulpSupervisory Responsibilities List any positions that may be supervised by this role. If not applicable, use None./ppProfessional Qualifications/pulliStrong verbal and written communication skills./liliExcellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions./liliProven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment./liliDemonstrated ability to work collaboratively within cross-functional teams and across organizational levels./liliDemonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges./liliStrong problem-solving and critical thinking skills./liliAbility to maintain confidentiality and handle sensitive information with integrity./liliComfortable working both independently and collaboratively within a team./li/ulpEducation and Experience/pulliProfessional, technical or administrative training (2-year Associate Degree);/liliKnowledge of sales/marketing or knowledge of manufacturing methods and techniques./liliA minimum of 6 months work-related is required./liliAn equivalent combination of education and work-related experience may be acceptable./li/ulpPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical demands of an office, desk job setting are generally low and primarily sedentary in nature. The role typically involves prolonged periods of sitting at a desk while working on a computer, with occasional standing, walking, or light lifting of items such as files, office supplies, or small equipment. Employees may also perform repetitive motions such as typing or using a mouse. Good posture and ergonomic workstations are important to minimize strain or discomfort. Overall, the physical requirements are minimal and well-suited to individuals capable of routine desk-based work in a standard office environment. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment for this position is typically professional and structured, centered around office-based tasks performed at a desk using a computer and standard office equipment such as printers, telephones, and copiers. Employees work in a clean, climate-controlled setting with air conditioning, designed to support comfort and productivity. The campus is tobacco-free, promoting a healthy and respectful atmosphere for all staff. This environment often includes quiet workspaces, access to meeting rooms, and a business-casual dress code, supporting both individual focus and team collaboration. Equipment Used/pulliComputer/liliRoutine office equipment such as telephone, copier, fax, printer, etc./li/ulpThese duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed./ppFor your hard work, you receive:/pulliCompetitive base pay with bonus eligibility based on company performance/liliOpportunity for professional growth/liliPaid time off including holidays and vacation/liliExcellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)/li/ulpThese duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed./ppInsteel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative./ppApplicants must be authorized to work for ANY employer in the U.S. We are unable to consider applicants residing in locations outside the US requiring Visa sponsorship at this time./ppAbout the Company:/ppInsteel Industries is the nations largest manufacturer of steel wire reinforcing products for concrete construction, including prestressed concrete strand and welded wire reinforcement such as engineered structural mesh and concrete pipe reinforcement. Founded in 1953 and headquartered in Mount Airy, NC, Insteel operates 11 manufacturing plants across the U.S. and has a dedicated engineering services division. As a publicly traded company, our goal is to be the supplier of choice by delivering superior value to our customers. Learn more at insteel.com/careers./ppFraud Prevention Notice:/ppPlease note that Insteel Industries will never ask applicants to purchase equipment, send money, or provide payment information at any point in the hiring process. We may request certain personal information only after an official offer has been extended and the background check and drug screen have been successfully completed. If you receive a request for sensitive information or payment before these steps, it is not from our company. To protect yourself, please report any suspicious activity to our HR team by calling us at View phone number on click.appcast.io./p/div