Tolling Industry Management Consulting Principal Director (, MO, United States)

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

You Are:

If you love solving challenges and not just studying them, then Accenture Strategy & Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You'll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry. Together, you'll do so much more than consult.

The Work:

Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn't happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture means you will learn, innovate and lead, and together we will improve the way the world works and lives. Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients. People in our Public Service group serve an array of clients across state and local government, non-profit, and transportation and tolling industries.

People in Strategy & Consulting drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.

The Tolling Industry Principal Director is a recognized thought leader and senior practice builder who brings unparalleled expertise in tolling domain knowledge, industry strategy, and transformational program delivery. The Principal Director is accountable for driving the growth of Accenture's tolling consulting practice—originating and closing new client relationships, shaping and winning large-scale opportunities, and delivering transformational outcomes across the full tolling ecosystem. This leader sets the strategic direction for engagements, mentors the next generation of tolling consultants, and serves as a trusted advisor to agency executives and government leaders navigating the most complex challenges in the industry.

Here’s What You Need:

• Ability to travel 75%-100%.
• A minimum of 12 years of high-value consulting experience with proven expertise in the tolling, transportation, or public sector industries
• A minimum of 12 years of public service or transportation industry experience, including substantial tolling-specific work
• Mastery-level tolling domain knowledge across the full ecosystem: back office systems (enterprise billing, customer account management, interoperability hubs, financial reconciliation, violation processing, and enforcement); customer service operations (multi-channel service delivery, digital transformation, contact center strategy, escalation frameworks, and equity considerations); and roadside systems (tolling technology architecture, gantry and lane systems, transponder and tag management, tolling enforcement technologies, and emerging vehicle detection platforms)
• Comprehensive, current understanding of the tolling industry competitive landscape—including deep familiarity with major technology vendors and system integrators, peer agency strategic initiatives, emerging market entrants, and the regulatory, legislative, and policy environment shaping tolling at the state and federal level
• Demonstrated ability to qualify, shape, and drive large-scale new business opportunities within the tolling sector, including leading proposal development, executive-level positioning, orals presentations, and strategic partnership negotiations

Bonus Points If:

• You hold a bachelor's degree or advanced degree in a related field
• You have industry strategy and consulting thought leadership, with a track record of bringing transformative insights to clients and to the broader industry
• You have authoritative understanding of the challenges and opportunities facing the tolling industry, including but not limited to: multi-agency and multi-state interoperability, revenue leakage and violation enforcement strategies, the transition to cashless and all-electronic tolling, customer equity and accessibility, workforce modernization, and the long-term sustainability of toll-funded infrastructure
• You have served in an executive advisory capacity for a major tolling authority or state DOT
• You have led the development of new tolling market strategies, business development playbooks, or industry-specific service offerings
• You have experience structuring and leading P3 (public-private partnership) arrangements, major tolling system procurements, or complex multi-agency program governance structures
• You have deep knowledge of and ability to advance new innovations within tolling—including connected and autonomous vehicle tolling, open tolling architectures, AI-driven customer and operations platforms, tolling-as-a-service business models, real-time data analytics for revenue management, and mobility-as-a-service integration
• Proven ability to lead and inspire large, matrixed, multi-disciplinary teams across client personnel, technology partners, subcontractors, and internal practice resources—modeling collaborative leadership and fostering a team-first culture
• Experience with public speaking, publications, trade journal coverage, or active participation in trade associations relevant to the tolling industry (e.g., IBTTA, TRB, AASHTO, state tolling coalitions)
• You have experience mentoring and sponsoring senior consulting talent and building high-performing tolling practice

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/10/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $163,000 to $434,000
• Cleveland $150,900 to $347,200
• Colorado $163,000 to $375,000
• District of Columbia $173,500 to $399,300
• Illinois $150,900 to $375,000
• Maine $138,800 to $319,400
• Maryland $163,000 to $375,000
• Massachusetts $163,000 to $399,300
• Minnesota $163,000 to $375,000
• New York $150,900 to $434,000
• New Jersey $173,500 to $434,000
• Virginia $150,900 to $399,300
• Washington $173,500 to $399,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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