Lifeguard II

Aquatic Facility Lifeguard This position is responsible for assisting in operating and maintaining municipal aquatic facilities while maintaining a healthy and safe environment for public use. This role assists Lifeguard IIIs, Aquatic Facility Lead, and senior-level recreation supervisory staff with other work-related tasks. Essential Functions Serves as a lifeguard and professional rescuer whose primary function is to maintain the health and safety of all users of the facilities and all employees. Enforces rules, regulations, and policies for all guests, groups, and organizations. Inspects the facility daily and reports unsafe conditions and equipment to the Aquatic Facility Lead and Swimming Pool Operator. Serves as a front desk representative, greeting and assisting patrons with entrance to the facility, program registration, and other general customer service functions. Monitors and maintains the front desk area to ensure it remains organized, welcoming, and efficient. Answers telephone calls and responds to email requests promptly. Resolves routine problems, concerns, and complaints from the public regarding City pool issues while maintaining a courteous and professional demeanor. Ensures that patrons entering the facility sign the mandatory liability waiver prior to pool entry. Demonstrates basic care, upkeep, and preventative maintenance of the aquatic facilities (rescue equipment, pump room procedures, pool deck equipment, etc.) under the direction of the Aquatic Facility Lead and aquatic supervisor staff. Performs daily walkthroughs to complete safety checklists and ensure all swim equipment is functioning properly and in good condition. Maintains the cleanliness and facility safety of aquatic sites. Assists Lifeguard III in administrative duties such as daily updates of operational logs, reports, and statistical record-keeping. Provides leadership and direction to seasonal employees, ensuring compliance with work assignments, policies, and performance expectations. Must pass and maintain a Vigilance Awareness Test (VATS) demonstrating the ability to observe and monitor aquatic environments effectively. May be required to participate in and/or facilitate training to support departmental or City initiatives and requirements. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department. Position is designated as Mission Critical. Additional Functions Serves as a CPR instructor, Lifeguard Instructor, swim lesson instructor, and/or assists the instructor trainer as needed. Required to attend monthly in-service training. Performs professional rescuer duties, including CPR, First Aid, and Advanced rescues. Assists in the creation and delivery of programs offered to guests. Assists in working on special events such as swim meets and dive movies. Assists in public relations. Qualifications (Education, Training and Experience) A high school diploma from an accredited school or a GED. Minimum of one season or three months of lifeguard experience. Special Requirements Must possess and maintain a valid driver's license. Must possess and maintain a valid telephone number. Must pass and maintain a Vigilance Awareness Test (VATS) demonstrating the ability to observe and monitor aquatic environments effectively. Must possess a current and valid American Red Cross Lifeguard/CPR/AED and First Aid certification or equivalent within 45 days of employment. American Red Cross Water Safety Instructor required within six months of employment. American Red Cross Lifeguard/CPR/AED certification is required within six months of employment if hired with an equivalent certification. American Red Cross Lifeguard Instructor is preferred but not required. Must pass physical examination, drug and alcohol related exams, and pass all legal background checks as required by the City of Lakeland. Must possess transportation for a multi-work site schedule. May be required to complete a weekly physical readiness test. Must be available for all shifts (early morning, late evening, weekend, holiday). Must be available to work a variable schedule that may change based on operational demands. May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire. May be required to administer oxygen. Knowledge, Skills, Abilities Knowledge: Various rescue methods, professional rescue standards, and advanced first aid in the water and surrounding areas. Microsoft Office 365 applications (Word, Excel, Outlook). Cash handling procedures. Care, upkeep, and preventative maintenance of aquatic facilities. Abilities: Establish and maintain effective working relationships with co-workers, subordinates, City employees, and the public. Use sound, critical thinking skills to ensure proper operational effectiveness. Use professional maturity to lead staff, communicate with patrons and other aquatic constituents, and react to emergencies. Use problem-solving skills and flexible work dynamics to meet the needs of the work environment. Demonstrate professional workplace habits such as punctuality, effective communication, and professional lifeguard skills consistently. Maintain the physical fitness readiness to lifeguard and respond to emergencies. Working Environment/Physical Requirements: Swimming regularly, along with practicing lifeguard rescues and life-saving skills. Moderate physical work, involving walking or standing sometimes and exerting up to 100 pounds of force regularly. Bending, reaching, twisting, and lifting in daily operations such as cleaning, event setup, and emergencies. Risks exposure to bright/dim light, chemicals, blood-borne pathogens, and environmental hazards. Must maintain physical health and conditioning necessary to perform lifeguard duties, including rapid response to emergencies and sustained vigilance. Normal visual acuity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception. This job description outlines the general nature and level of work and is not intended to be an exhaustive list of duties or qualifications. Management reserves the right to modify or assign additional responsibilities as needed. All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced. The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102. The City of Lakeland is an equal opportunity/equal access employer and a drug free workplace. City of Lakeland