Training Coordinator

Training Coordinator

Duties at the H-Band Level: The Training Coordinator assists with managing the non-technical training program, which includes administrative, hazardous material, logistics, managerial, office automation, safety, and human relations courses. All duties of the Training Coordinator are directly related to ensuring employees within the Technical Operation organizations are trained properly, and their qualifications and certifications, where applicable, are documented correctly.

Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities. Maintains knowledge of FAA training requirements, polices and processes. Demonstrates considerable independence in planning time and assisting the Senior Training Coordinator plan and use assigned resources to accomplish projects/programs/activities. Ensures all prerequisite training, enrollment and pre-course counseling forms are completed in a timely manner. Consults with the coordinator or manager to identify training needs and translate them into training opportunities and/or training plans. Applies experience and advanced knowledge to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines. Typical assignments may include: compiling, tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes. Collaborates, with the coordinator and management to develop comprehensive training material for non-technical training required to meet current needs which cannot be satisfied by training available from within the FAA, computer-based instruction mode, or out-of-agency. Reviews, evaluates, advises, tracks, and reports employee's training and certification status on systems and services that support the National Airspace System (NAS). Ensures the coordinator and management are kept apprised of the organization's non-technical and technical training needs and trends. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Develops and recommends approaches to address current and anticipated problems and issues. Works with management and/or more experienced professionals to solve problems. Duties at the I-Band Level include the above as well as the following: The Senior Training Coordinator provides oversight of all technical and non-technical training programs for the Technical Operations organization. Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Maintains advanced knowledge of FAA training requirements, policies and processes. Identifies, plans, and organizes available resources to accomplish projects/programs and activities. Consults with managers to identify training needs, translate them into training opportunities, and make recommendations on areas needing improvement. Established policies/procedures provide guidance for most assignments but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches. Assignments regularly require interpretations of internal and external policies and extrapolations from precedents. Work is rarely reviewed, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.