Account Representative - State Farm Agency Rockville

Job Description

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today!

Responsibilities include but not limited to:

• Establish customer relationships and follow up with clients, as needed
• Develop new service opportunities with both existing and new clients
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, makes sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Salary plus Bonus
• Paid Time Off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

What We Offer

• Medical insurance for those who qualify
• Competitive base pay plus performance incentives
• 401K retirement account for those who qualify
• Paid time off (vacation and personal/sick days)
• On-the-job training and valuable insurance experience
• Growth opportunities within the agency
• Generous Commissions on sales

• Sales skills, including Sales Service Representatives, Sales support.
• Customer Satisfaction and Customer Experience skills
• Excellent communication skills in English
• Strong problem-solving abilities and patience
• Ability to work on-site in the Rockville area
• Experience in the insurance or financial services industry is a plus
• High school diploma or equivalent; a college degree is preferred

Requirements:

• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.