EMS Liaison Paramedic PRN

EMS Liaison Paramedic PRN Are you looking for a rewarding career with top‑notch benefits? We are looking for a qualified Manager like you to join our Texas Health family. Position Highlights Work location: Texas Health Plano Core work hours: PRN - As needed Since 1991, Texas Health Presbyterian Hospital Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. As a 386‑bed, full‑service hospital, we’re proud to deliver exceptional care to North Texans through advanced technology and a dedicated team. We offer a range of specialties including emergency medicine and trauma, cardiology, neurosurgery and spine care, orthopedics, women’s services, adult and adolescent behavioral health, and critical care. Our hospital also provides comprehensive surgical services supported by leading technology and clinical expertise. As we look to the future, a new patient tower under construction and major campus renovations underway will deliver even greater access to advanced care in neuroscience, heart and vascular services, digestive health, and an expanded Emergency Department. Position Summary This person will serve as a representative to foster EMS relationships within the community and improve current EMS processes with the Emergency Department. This person will also be responsible for assisting in implementing new initiatives to improve EMS processes and relationships with the community, servicing EMS Agencies and the ER. Key Responsibilities Clinical/Business Operations Under general direction of a program manager, the candidate coordinates, monitors, and evaluates the technical and quality aspects of emergency medical services activities. Serves as a liaison with other emergency medical service providers and governing agencies, ensuring compliance with regulatory requirements or providing assistance and/or guidance to service providers as necessary. Acts as a liaison between EMS and ER leadership when needed. Serves as an entity representative for regional and statewide EMS meetings, conferences, and seminars as needed. Participates as needed in city‑wide educational symposiums for caregivers and EMS agencies. Participates in curriculum, market events, and maintains required training records and/or rosters. Program Management Supports and assists business growth strategies for EMS services to advance the tertiary care facility strategy. Facilitates team projects related to programmatic growth, serving as a resource and subject‑matter expert for other Texas Health entities seeking to enhance their EMS services. Works as a department and entity resource/expert in the field of EMS as needed in the absence of a program manager. Quality and Performance Improvement Utilizes data collection and reporting tools to monitor and evaluate quality metrics and report outcomes. Identifies opportunities for improvement in medical response, patient/employee safety, supplies, equipment, and new practice methodologies in conjunction with the program manager. Works in collaboration with appropriate entity or system representatives to implement solutions addressing identified gaps. Monitors changes in state/federal regulations in conjunction with facility leadership. Maintains recommendations regarding new or revised procedures to ensure regulatory compliance. Analyzes data to identify trends or opportunities for improvement and recommends the appropriate course of action as needed. Utilizes the PDSA process for continuous improvement and/or sustained results. Financial Operations Presents training time and cost estimates related to the implementation of new procedures or guidelines as needed. Manages the approved budget through frequent and regular monitoring. Professional Accountability Participates in hospital initiatives, serves on hospital and system‑based committees, maintains current licensure and certification, adheres to hospital and system policies, completes mandatory training and annual employee health screening, maintains the safety of the work environment, recognizes and communicates ethical and legal concerns through established channels, maintains professional growth and development through seminars, workshops, and professional affiliations, demonstrates accountability and responsibility by completing projects and assignments on time, maintains confidentiality at all times, and performs other work reasonably related to the employee’s position. Paramedic Responsibilities Accountability/Basic Human Needs Responds to others’ priorities regarding privacy, confidentiality, safety, physical, psychological, cognitive, religious and social needs; incorporates population‑specific safety/infection control measures into patient care; honors the worth of humans through unconditional acceptance and respect; appreciates unique meanings and is concerned with understanding others’ frame of reference; engages family/caregivers in health‑care situations; uses mutual problem‑solving and exhibits professional behaviors that help patients and families understand how to confront, learn about, and think about their health and illness; involves a reciprocal, shared approach with resulting decisions acceptable to involved parties; gives reassurance, listens, and concentrates on others; is reliable, available, and attentive; communicates a supportive, open, positive, and tolerant attitude. Performs technical skills adapted to reflect the population‑specific and developmental needs of the patient. Provides safe patient care under the delegation of an appropriate physician and competency sign‑off; other duties as appropriately delegated by an RN. Teamwork Communicates and collaborates with all members of the health‑care team; incorporates and participates in adopted communication tools; promotes a cost‑effective team by judicious use of resources; leads by example by giving priority to doing the right thing for patient care; adapts to changes in workload; demonstrates flexibility related to patient needs, staffing and patient acuity; demonstrates the ability to respectfully listen to others’ opinions; collaborates with physicians and interdisciplinary team members to promote safe individualized care. Shared Decision Making Actively participates in the shared governance model at unit, entity, and/or system level; actively engages in finding solutions for unit, division and/or entity concerns or issues; uses multiple available tools to stay informed of changes, updates and communications; demonstrates the ability to respectfully listen to others’ opinions; collaborates with physicians and interdisciplinary team members to promote safe individualized care. Professional Development Participates in change; understands, promotes, and values evidence‑based practices, quality improvement, and/or research, and utilizes them in practice; follows guidelines and recommendations defined by regulatory or professional practice agencies; provides daily care that achieves outcome targets for core measures, NPSG, employee satisfaction, patient satisfaction, NDNQI, and other unit/organizational metrics; demonstrates commitment to lifelong learning and development; demonstrates a commitment to advancing the professional practice of paramedicine; incorporates ethical principles from the Texas Department of State Health Services EMT Code of Ethics. KPIs Assists in meeting departmental/hospital KPIs related to patient outcomes, customer satisfaction, financial performance, organizational effectiveness, and community health care. Education H.S. Diploma or Equivalent Required. Experience 2 Years of recent experience in emergency medical services, pre‑hospital emergency medicine or another clinically related discipline Required. Fire Fighter / EMS Paramedic experience Strongly Preferred. Licenses and Certifications EMT‑P - Emergency Medical Technician‑Paramedic (Upon Hire Required). LP - Licensed Paramedic (Upon Hire Preferred). Skills Demonstrated ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents, including patients, guests, staff members, physicians, and volunteers; ability to establish and maintain effective working relationships across and beyond the organization; must demonstrate exceptional customer service skills and advanced expertise in analyzing organizational needs; demonstrated ability to lead a major organizational initiative, accomplish results and achieve measurable organizational outcomes and goals; demonstrated ability to influence and coach for results; exceptional organizational and project management skills with the ability to handle multiple demands as well as respond to rapidly changing priorities; service orientation and demonstrated ability to respond to the needs and emotions of people under stress; proficient computer and Microsoft Office skills. Additional Information Texas Health requires a resume when an application is submitted. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Texas Health Resources